Recall 12V328 affects 11,076 2012 Nissan Juke vehicles for a rear seat back striker weld defect. Repair is free at any franchised Nissan dealer.
Nissan is recalling 11,076 2012 Juke vehicles because incomplete weld penetration can let the rear seat back striker partially separate in a crash. If the rear seat back is not secured, rear-seat occupants face a higher injury risk; the Nissan dealer repair will be free once available.
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What's wrong?
The rear seat back striker in the 2012 Nissan Juke is the metal latch point that holds the rear seatback in its locked, upright position. When the seatback is folded back up, the latch grabs this striker so the seatback stays secured during normal driving and during a crash.
On affected Juke vehicles, the striker was welded with incomplete penetration. That means the weld did not fully bond the metal through the joint. Under crash loads, the rear seat back striker can partially separate from its mounting point, so the seatback is not held the way Nissan designed it to be held.
There is no warning sign before failure. This is a weld condition hidden inside the seatback latch area, so an owner is not expected to notice a sound, light, smell, or change in how the vehicle drives before the problem appears in a crash.
Who's affected?
| 2012 Nissan Juke | seat assembly |
|---|---|
| Units affected | 11,076 |
Not every 2012 Nissan Juke crossover is on the list. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
If the rear seat back striker is affected, the rear seat back can fail to stay secured during a crash, increasing injury risk for rear seat occupants. Use the rear seat with care and schedule the recall work soon. Repair will be free at any franchised Nissan dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Nissan Juke is included in this recall.
- Check for Nissan's July 20, 2012 owner notice, and use your VIN if you never received one.
- Contact a franchised Nissan dealer and ask about the free rear-seat-back striker replacement that helps keep the rear seat back secured in a crash.
- Reference recall number 12V328 when you call the dealer.
- Bring the recall notice and any seat-related repair paperwork to the dealer visit.
What happens at the repair
At the dealer, a Nissan technician replaces the rear seat back strikers covered by recall 12V328. The seat back striker is the latch point that helps hold the rear seat back in place; replacing it addresses the incomplete weld issue described in Nissan's remedy. Nissan's safety recall began on July 20, 2012, and the replacement is free of charge. Parts and labor are covered under the recall.
Timeline
| July 12, 2012 | NHTSA published the recall |
|---|---|
| July 20, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V328?
Recall 12V328 covers 11,076 2012 Nissan Juke vehicles with rear seat back strikers that were not welded completely. In a crash, the rear seat back can fail to stay secured, increasing injury risk for rear seat occupants. Nissan dealers replace the affected strikers for free.
What should I do if my 2012 Nissan Juke is on this recall?
Check your VIN to confirm your specific Juke is included in recall 12V328. If it is included, contact a franchised Nissan dealer and ask for replacement of the rear seat back strikers. Reference recall 12V328 when you call. Nissan customer service is 1-800-647-7261.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Nissan's remedy says dealers will replace the affected seat back strikers free of charge. Parts and labor are covered at a franchised Nissan dealer.
What is the safety risk in this Nissan Juke recall?
The safety risk is rear-seat injury during a crash. Because of incomplete weld penetration, the rear seat back striker can partially separate, leaving the seat back unsecured. That raises the risk of injury to rear seat occupants, and the free dealer repair replaces the affected strikers.
What if I bought my Nissan Juke used?
The free recall repair still applies. Federal recall law requires manufacturers to honor safety recalls regardless of ownership history. Check your VIN to confirm whether your specific 2012 Juke is included, then contact a franchised Nissan dealer and reference recall 12V328.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V328000 |
|---|---|
| Nissan customer service | 1-800-647-7261 |
| NHTSA recall # | 12V328 |
| NHTSA recall # (full) | 12V328000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →