Recall 12V326 covers 1 2010 Ford E-350 vehicle with a Braun wheelchair lift and bent roll-stop latches. An authorized Braun dealer repairs it free.
Ford recall 12V326 covers 1 2010 E-350 van equipped with a Braun Century-2 wheelchair lift because the outer barrier roll stop latches can bend or move out of alignment. If the latch does not hold while the platform is raised, a wheelchair occupant can roll past the barrier, fall, and be injured; the Ford dealer repair will be free once available.
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What's wrong?
The Braun Century-2 wheelchair lift on the 2010 Ford E-350 uses roll stop latches at the outer barrier of the platform. That outer barrier is the raised stop at the outside edge of the lift, and the latches are supposed to hold it in the correct position while a wheelchair user is on the platform.
On the recalled van, those latches can bend or move out of alignment after frequent lift use. Once the latch is bent or misaligned, the outer barrier does not lock the way it was designed to lock. The problem is mechanical: the latch no longer sits where it needs to sit to hold the barrier in place.
There is no warning sign before failure. A driver, caregiver, or lift user should look for a roll stop latch that appears bent, does not line up cleanly, or lets the outer barrier feel loose before using the lift.
Who's affected?
| 2010 Ford E-350 | Equipment adaptive/mobility |
|---|---|
| Units affected | 1 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A wheelchair occupant can defeat or ride over an insufficiently latched roll stop while the lift platform is raised. A fall from the elevated platform can injure the occupant. Use extra care during wheelchair loading until the repair is completed, and confirm the repair path with the dealer. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2010 Ford E-350 is included in this recall.
- Contact a franchised Ford dealer and ask whether the free wheelchair-lift roll-stop latch repair is open for recall number 12V326.
- Bring the recall notice if you have it, or give the dealer recall number 12V326 when you call.
- Avoid using the wheelchair lift until the roll-stop latch is inspected and repaired, since a bent or misaligned latch can let a wheelchair ride over the outer barrier.
What happens at the repair
At the dealer, a Ford technician will correct the Braun Century-2 wheelchair lift roll stop latch problem on the outer barrier. The remedy says Prime-Time will notify the owner and arrange the repair through an authorized Braun dealer, with no charge to the owner. Because the remedy status is not listed as available, confirm scheduling before relying on a same-day repair. The dealer repair will be free once available, and parts and labor are covered under recall 12V326.
Timeline
| March 30, 2012 | Owner notification mailed |
|---|---|
| June 29, 2012 | NHTSA published the recall |
Frequently asked questions
What is recall 12V326?
Recall 12V326 covers 1 2010 Ford E-350 equipped with a Braun Century-2 wheelchair lift. The lift's outer-barrier roll stop latches can bend or become misaligned, leaving the roll stop insufficiently latched. An authorized Braun dealer will perform the repair for free.
What should I do if my 2010 Ford E-350 is on this recall?
Check your VIN to confirm your specific van is included in recall 12V326. If it is, ask the dealer service desk for the authorized Braun lift repair path and reference recall 12V326. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 12V326 says the work will be performed by an authorized Braun dealer free of charge.
What is the safety risk?
The safety risk is a wheelchair occupant riding over an insufficiently latched roll stop while the lift platform is elevated. That can lead to a fall and injury. Until the repair is complete, treat the lift as affected if your VIN is included.
What if I bought this Ford E-350 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your van is included, then reference recall 12V326 when you contact the dealer about the authorized Braun lift repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V326000 |
|---|---|
| Ford customer service | 1-574-293-9191 |
| NHTSA recall # | 12V326 |
| NHTSA recall # (full) | 12V326000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →