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Campaign 12V325 Posted July 10, 2012 8 units

2013 Prevost X3-45 Recall 12V325: Front Suspension

Recall 12V325 affects 8 2013 Prevost X3-45 motor coaches for loose front suspension radius rods. Repair is free at any franchised Prevost dealer.

Prevost is recalling 8 2013 X3-45 motor coaches because the front suspension radius rods were not properly torqued and can detach. If a rod detaches, the driver can suddenly lose control, which raises the risk of a crash, and the Prevost dealer repair will be free once available.

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What's wrong?

The front suspension radius rods on the 2013 Prevost X3-45 are heavy suspension links that help hold the front suspension in the right position. When the coach steers, brakes, or rolls over rough pavement, these rods help keep the suspension geometry stable so the tires stay aligned with the road.

On affected X3-45 motor coaches, the fasteners for the radius rods were not tightened to the required torque. Torque is the clamping force created when a bolt is tightened. Without enough clamping force, vibration and suspension loads loosen the connection further. A radius rod can detach, leaving the front suspension unable to hold its designed position.

There is no warning sign before failure in the recall filing. Do not wait for a noise, warning light, or change in steering feel before treating the defect as real.

Who's affected?

2013 Prevost X3-45 front suspension
Units affected8

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A front suspension bolt problem can cause sudden loss of vehicle control, increasing the risk of a crash. If steering or handling feels abnormal, stop in a safe place and call a Prevost dealer before driving farther. Repair will be free at any franchised Prevost dealer once available.

What should I do?

  1. Check your VIN to confirm your 2013 Prevost X3-45 is included in this recall.
  2. Contact a franchised Prevost dealer to ask about the free front-suspension bolt inspection and retorque that secures the radius rods.
  3. Bring the Prevost owner notice if you have it. If not, reference recall number 12V325 when you call.
  4. Drive cautiously until the repair is complete. Leave extra following distance and avoid sharp steering inputs.

What happens at the repair

At the dealer, a Prevost technician inspects the front suspension bolts for the radius rods and retorques them to the proper specification. Prevost began the safety recall on July 6, 2012, and the inspection and retorque are free of charge. If the recall remains open on your coach, ask the service department to confirm the front suspension bolt work before the appointment so the shop has the recall instructions ready.

Timeline

July 10, 2012 NHTSA published the recall
July 17, 2012 Owner notification mailed

Frequently asked questions

What is recall 12V325?

Recall 12V325 covers 8 2013 Prevost X3-45 motor coaches with front suspension radius rods that were not properly torqued. The rods can detach, causing sudden loss of vehicle control and increasing crash risk. Prevost dealers will inspect and retorque the front suspension bolts for free.

What should I do if my 2013 Prevost X3-45 is on this recall?

Check your VIN to confirm your specific motor coach is included in recall 12V325. If it is included, contact a franchised Prevost dealer or Prevost service at 1-866-870-2046 to schedule inspection and retorque of the front suspension bolts. Reference recall 12V325 when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Prevost dealers will inspect and retorque the front suspension bolts free of charge.

What is the safety risk?

The risk is sudden loss of vehicle control. If the front suspension radius rods detach, the driver can lose control of the motor coach, increasing crash risk. Confirm whether your VIN is included, then arrange the free dealer inspection and bolt retorque.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/12V325000
Prevost customer service1-866-870-2046
NHTSA recall #12V325
NHTSA recall # (full)12V325000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →