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Campaign 12V321 Posted July 9, 2012 381 units

2006-2011 Glaval Bus Recall 12V321: Wheelchair Lift Latch

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 12V321 affects 381 2006-2011 Glaval Bus buses for wheelchair-lift roll-stop latches that fail to hold. Repair is free through authorized Braun dealers.

Glaval Bus is recalling 381 2006-2011 buses, including Apollo and Concorde Ii models, because Braun Century-2 and Vista-2 wheelchair lift roll stop latches can bend or move out of alignment with frequent use. An insufficiently latched roll stop can let a wheelchair ride over the barrier on an elevated platform, causing the occupant to fall and be injured; the dealer repair will be free once available.

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What's wrong?

The Braun Century-2 and Vista-2 wheelchair lifts on affected 2006-2011 Glaval Bus buses use an outer barrier at the edge of the lift platform. That barrier is the roll stop, the part meant to stay in place while the lift raises or lowers a wheelchair or mobility device.

On these buses, the roll stop latches on the outer barrier can bend or shift out of alignment after repeated use. Once the latch is bent or misaligned, it no longer holds the barrier the way it was designed to. The problem is in the lift equipment, not in normal wheelchair securement inside the bus.

There is no warning sign before failure. A driver, attendant, or maintenance technician should treat a loose, bent, or hard-to-latch outer barrier as a reason to keep the lift out of service until it is inspected and repaired.

Who's affected?

Covers 8 Glaval Bus models across the 2006-2011 model years, with the same equipment adaptive/mobility component listed for each one.

2009 Glaval Bus Concorde Ii Equipment adaptive/mobility
2007 Glaval Apollo Equipment adaptive/mobility
2009 Glaval Bus Apollo Equipment adaptive/mobility
2010 Glaval Bus Apollo Equipment adaptive/mobility
2010 Glaval Bus Entourage Equipment adaptive/mobility
Units affected381

The model year and bus name narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

An insufficiently latched roll stop can let a wheelchair occupant defeat the stop or ride over it. If this happens while the lift platform is elevated, the occupant can fall and sustain injury. Keep riders clear of an elevated platform until the latch is secure, and arrange the recall repair. Repair will be free at any franchised Glaval Bus dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2011 Glaval Bus Concorde Ii, Apollo, Entourage, Primetime, Sport, Titan Ii, Universal, or Titan is included in this recall.
  2. Review the Glaval Bus owner notice if you received one, or call Glaval Bus customer service before using the wheelchair lift.
  3. Ask about the free Braun lift repair that corrects bent or misaligned outer-barrier roll stop latches.
  4. Reference recall number 12V321 when you call Glaval Bus or the repair location.
  5. Keep wheelchair occupants clear of the lift platform until the latch repair is complete.

What happens at the repair

Glaval Bus will notify owners when the repair process is ready. Once it opens, an authorized Glaval Bus technician will repair the Braun Century-2 or Vista-2 wheelchair lift at no charge. The work focuses on the outer barrier roll stop latches, which can bend or move out of alignment after frequent lift use. The final dealer repair will be free once available.

Timeline

July 9, 2012 NHTSA published the recall
July 16, 2012 Owner notification mailed

Frequently asked questions

What is recall 12V321?

Recall 12V321 covers 381 2006-2011 Glaval Bus buses equipped with Braun Century-2 or Vista-2 wheelchair lifts. The outer-barrier roll stop latches can become bent or misaligned, creating a fall risk when the lift platform is elevated. Authorized Braun dealers will perform the repair for free.

What should I do if my 2006-2011 Glaval Bus Concorde Ii, Apollo, Entourage, Primetime, Sport, Titan Ii, Universal, or Titan is on this recall?

Check your VIN to confirm your specific bus is included in recall 12V321. If it is, contact Glaval Bus or an authorized Braun dealer to arrange the wheelchair-lift repair. Reference recall number 12V321 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the defect repair to be completed at no cost, and Glaval Bus says authorized Braun dealers will perform this wheelchair-lift repair free of charge. Parts and labor are covered for included vehicles.

What is the safety risk?

The risk is a wheelchair occupant defeating or riding over an insufficiently latched roll stop. If that happens while the lift platform is elevated, the occupant can fall and be injured. Confirm your VIN, then arrange the free repair with an authorized Braun dealer.

What warning signs should I watch for?

Watch for outer-barrier roll stop latches that look bent, misaligned, or fail to latch securely on a Braun Century-2 or Vista-2 wheelchair lift. Those signs point to the defect described in recall 12V321. Keep passengers off the lift until service guidance is confirmed.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/12V321000
Glaval Bus customer service1-800-347-7440
NHTSA recall #12V321
NHTSA recall # (full)12V321000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →