Recall 12V318 affects 783 2012 Ford F-650 and F-750 trucks for insufficient windshield bonding. Repair is free at any franchised Ford dealer.
Ford is recalling 783 2012 F-650 and F-750 trucks after some windshields were built without clear and black primer, leaving a weak bond between the glass and cab structure. If the windshield separates from the cab, injury or death risk rises; the Ford dealer repair will be free once available.
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What's wrong?
The windshield on the 2012 Ford F-650 and F-750 is bonded to the cab, not just held in place by trim. Primer on the glass helps the adhesive grip the windshield and the metal cab structure. That bond is part of what keeps the glass seated during normal driving and during a hard impact.
On included trucks, the clear and black primer was missing from certain windshields. Without that primer layer, the adhesive does not have the surface it needs to make a strong bond. The result is an insufficient connection between the windshield glass and the cab structure.
There is no warning sign before failure. The windshield can look normal from inside the truck, so the VIN and dealer inspection decide whether this recall applies.
Who's affected?
Both truck lines are tied to the same windshield visibility component, so VIN inclusion matters more than the model badge alone.
| 2012 Ford F-650 | visibility component |
|---|---|
| 2012 Ford F-750 | visibility component |
| Units affected | 783 |
A matching 2012 Ford F-650 or F-750 does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An insufficient windshield bond can let the windshield separate from the cab, increasing the risk of injury or death for occupants. Drive cautiously, and arrange the recall inspection and windshield repair soon. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Ford F-650 or F-750 is included in this recall.
- Contact a franchised Ford dealer to ask whether the windshield inspection and repair is open for your VIN.
- Schedule the free windshield inspection and reinstall or replacement that fixes the weak glass-to-cab bond.
- Bring the recall notice if Ford mailed one. If not, reference recall number 12V318 when you call.
- Avoid driving with a loose, leaking, or visibly separating windshield until the dealer inspects it.
What happens at the repair
At the dealer, a Ford technician removes the windshield and checks whether the urethane adhesive bonded correctly to the glass and cab structure. If the bond is insufficient, the technician replaces or reinstalls the windshield under the recall. Parts and labor are covered. The listed remedy status is not marked available, so confirm the current repair path with a Ford dealer before planning the visit.
Timeline
| July 6, 2012 | NHTSA published the recall |
|---|---|
| July 31, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V318?
Recall 12V318 covers 783 2012 Ford F-650 and F-750 trucks with windshields that lack required primer, weakening the bond between the glass and cab structure. A weak bond can let the windshield separate from the cab, increasing injury or death risk. Ford dealers inspect and repair it for free.
What should I do if my 2012 Ford F-650 or F-750 is on this recall?
Check your VIN to confirm your specific truck is included in recall 12V318. If it is, contact a franchised Ford dealer to schedule windshield inspection. The dealer will remove and inspect the windshield, then replace or reinstall it as required for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Ford dealers will remove, inspect, replace, or reinstall the windshield as required free of charge under recall 12V318.
What is the safety risk in recall 12V318?
The safety risk is windshield separation from the cab. Recall 12V318 says missing clear and black primer can create an insufficient bond between the windshield glass and cab structure, increasing the risk of personal injury or death.
What if I bought my 2012 Ford F-650 or F-750 used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific truck is included, then reference recall 12V318 when you call a franchised Ford dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V318000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 12V318 |
| NHTSA recall # (full) | 12V318000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →