Recall 12V312 covers 232 2011-2013 Entegra Anthem, Aspire, and Cornerstone motor homes for wiper arms that detach. Repair is free at any franchised Entegra dealer.
Entegra is recalling 232 2011-2013 Anthem, Aspire, and Cornerstone motor homes because the windshield wiper arm can detach from the vehicle. If it comes off while driving, visibility can drop and crash risk rises; Entegra dealers will complete the repair free once the remedy is available.
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What's wrong?
The windshield wiper arm on the 2011-2013 Entegra Anthem, Aspire, and Cornerstone motor homes is the metal arm that holds the wiper blade against the windshield. The wiper linkage moves that arm back and forth so the blade clears rain, washer fluid, and road spray from the driver's view. The arm has to stay attached firmly while the wiper motor is working.
In this recall, the wiper arm can detach from the motor home. Once it separates, the blade no longer sweeps the windshield in that area, so the driver loses part of the normal clearing function while driving in wet conditions. The filing does not identify a deeper root cause, so the practical issue is the attachment between the wiper system and the arm.
There is no warning sign before failure. An owner is not told to expect a noise, light, or change in wiper speed before the arm detaches.
Who's affected?
Spans Anthem, Aspire, and Cornerstone motorhomes across the 2011, 2012, and 2013 model years, all tied to the wiper system.
| 2013 Entegra Anthem | wiper system |
|---|---|
| 2013 Entegra Aspire | wiper system |
| 2012 Entegra Aspire | wiper system |
| 2011 Entegra Anthem | wiper system |
| 2012 Entegra Anthem | wiper system |
| 2013 Entegra Cornerstone | wiper system |
| 2011 Entegra Aspire | wiper system |
| 2012 Entegra Cornerstone | wiper system |
| Units affected | 232 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A failed wiper linkage can leave the driver with reduced visibility, which increases the risk of a crash. If the windshield wipers stop working or move incorrectly, slow down, get out of traffic when safe, and arrange service before more driving. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Entegra Anthem, Aspire, or Cornerstone motor home is included in this recall.
- Contact a franchised Entegra dealer to ask whether the free wiper-linkage repair is open for your VIN.
- Schedule the shaft replacement that keeps the windshield wiper arm attached to the wiper linkage.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 12V312 when you call.
- Avoid driving in rain or poor visibility until the repair is complete.
What happens at the repair
At the dealer, an Entegra technician replaces the shaft that attaches the wiper arm to the wiper linkage. That repair addresses the connection that keeps the windshield wiper attached and moving across the glass. The dealer repair will be free once available for your VIN. Before the visit, confirm that the recall campaign is open for your coach and ask whether the service desk needs photos or an inspection first.
Timeline
| July 3, 2012 | NHTSA published the recall |
|---|---|
| July 26, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V312?
Recall 12V312 covers 232 2011-2013 Entegra Anthem, Aspire, and Cornerstone motor homes with a windshield wiper arm that can detach from the vehicle. If that happens, driver visibility can drop and crash risk increases. Entegra dealers replace the shaft attaching the arm to the wiper linkage for free.
What should I do if my 2011-2013 Entegra Anthem, Aspire, or Cornerstone is on this recall?
Check your VIN to confirm your specific motor home is included in recall 12V312. If it is, call an Entegra dealer or Entegra customer service at 1-800-945-4787 to schedule the wiper linkage repair. Reference recall 12V312 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Entegra's remedy states that dealers will replace the shaft attaching the wiper arm to the linkage free of charge.
What is the safety risk?
The safety risk is reduced visibility if the windshield wiper arm detaches. That loss of visibility increases crash risk, especially in rain or road spray. If your VIN is included, arrange the free Entegra dealer repair before relying on the motor home in poor weather.
What if I bought this Entegra motor home used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your Anthem, Aspire, or Cornerstone is included, then call an Entegra dealer or Entegra customer service with recall number 12V312.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V312000 |
|---|---|
| Entegra customer service | 1-800-945-4787 |
| NHTSA recall # | 12V312 |
| NHTSA recall # (full) | 12V312000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →