Recall 12V300 affects 52 2012 Prevost Vip 45, Xlii, and X3-45 vehicles for loose steering gearbox bolts. Repair is free at any franchised Prevost dealer.
Prevost is recalling 52 2012 Vip 45, Xlii, and X3-45 vehicles because steering gearbox bolts are too long to be torqued correctly. Over time, loose bolts can reduce steering function and increase crash risk; the dealer repair will be free once Prevost makes it available.
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What's wrong?
The steering gearbox on the 2012 Prevost Vip 45, Xlii, and X3-45 is the steering unit that turns driver input at the wheel into movement at the front steering linkage. It has to stay tightly mounted so the steering linkage responds predictably when the driver turns the wheel.
This recall concerns the bolts that hold the steering gearbox in place. The bolts are too long for the joint, which prevents them from being tightened to the proper clamp load. A bolt that is not clamping the gearbox correctly can loosen under normal road vibration, and the steering gear loses the solid mounting it needs.
There is no warning sign before failure. An owner or driver should not expect a dashboard light, noise, or steering feel change to appear before the loose mounting becomes a problem.
Who's affected?
Covers three coach models from the 2012 model year, all with the same steering gear.
| 2012 Prevost Vip 45 | steering gear |
|---|---|
| 2012 Prevost Xlii | steering gear |
| 2012 Prevost X3-45 | steering gear |
| Units affected | 52 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
Loose steering gearbox bolts can reduce steering function and increase the risk of a crash. If steering response changes, pull over when safe and call a Prevost dealer before driving farther. Drive cautiously until the bolts are replaced. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Prevost Vip 45, Xlii, or X3-45 is included in this recall.
- Contact Prevost customer service at 1-866-870-2046 to confirm the current repair instructions for your VIN.
- Ask a franchised Prevost dealer about the free steering gearbox bolt replacement that fixes bolts that loosen and reduce steering function.
- Reference recall number 12V300 when you call the dealer or Prevost customer service.
- Drive cautiously until the repair is complete, and stop driving if steering feels loose or abnormal.
What happens at the repair
The repair plan is straightforward: once the dealer remedy is available for your VIN, a Prevost technician replaces the steering gearbox bolts covered by recall 12V300. The bolts and labor are covered under the recall. Until the repair opens for your VIN, contact a Prevost service department with the campaign number and ask what interim handling applies to your coach. The remedy information does not list a separate reimbursement process.
Timeline
| June 28, 2012 | NHTSA published the recall |
|---|---|
| August 3, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V300?
Recall 12V300 covers 52 2012 Prevost Vip 45, Xlii, and X3-45 vehicles with steering gearbox bolts that were too long to be tightened correctly. Over time, loose bolts can reduce steering function and increase crash risk. Prevost dealers replace the bolts for free.
What should I do if my 2012 Prevost Vip 45, Xlii, or X3-45 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 12V300. If it is, contact a franchised Prevost dealer or Prevost service at 1-866-870-2046 to schedule the steering gearbox bolt replacement. Reference recall number 12V300 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost dealers replace the steering gearbox bolts free of charge, including parts and labor, for vehicles included in recall 12V300.
What is the safety risk?
The safety risk is reduced steering function if the steering gearbox bolts loosen over time. Reduced steering control increases the risk of a crash. If the steering feels abnormal before your appointment, stop using the vehicle and ask a Prevost dealer what to do next.
What if I bought my Prevost vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2012 Prevost Vip 45, Xlii, or X3-45 is included, then call a Prevost dealer with recall number 12V300.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V300000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 12V300 |
| NHTSA recall # (full) | 12V300000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →