Recall 12V283 affects 1,298 2013 International Durastar trucks for windshield and backlight glass missing primer. Repair is free at any franchised International dealer.
International is recalling 1,298 2013 Durastar trucks because the windshield and backlight glass were installed without primer seal application. Without the proper bond, the glass can separate from the cab and increase the risk of personal injury or death; the dealer repair will be free once International makes it available.
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What's wrong?
The windshield and backlight glass on the 2013 International Durastar are bonded into the truck cab. The windshield protects the driver and helps seal the front of the cab. The backlight glass is the rear cab window, and it also depends on a sealed bond to stay attached.
On affected trucks, the glass was installed without primer seal application. Primer is the preparation layer that helps the adhesive grip both the glass and the cab structure. Without that layer, the bond can weaken over time, and the windshield or rear glass can separate from the cab.
There is no warning sign before failure. Do not rely on a visible symptom to decide whether the truck is affected; the VIN decides whether this recall applies.
Who's affected?
The scope is split between side or rear glass and windshield visibility components for the same Durastar model year.
| 2013 International Durastar | visibility component |
|---|---|
| 2013 International Durastar | visibility component |
| Units affected | 1,298 |
Not every 2013 International Durastar truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An improper bond can let the windshield or backlight glass separate from the cab, increasing the risk of personal injury or death. There is no warning sign before separation, so confirm whether your VIN is included and ask the dealer for next steps. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2013 International Durastar is included in this recall.
- Contact a franchised International dealer to ask whether the free windshield and backlight glass replacement is open for your VIN.
- Reference recall number 12V283 when you call the dealer.
- Bring the recall notice if International mailed one, or bring your VIN and registration if you do not have the notice.
- Avoid driving with loose, leaking, or shifting cab glass until the dealer inspects the truck.
What happens at the repair
At the dealer, an International technician replaces the windshield and backlight glass on affected 2013 Durastar trucks. The repair is replacement because the glass was installed without primer seal application, which can let it separate from the cab over time. Navistar's filing says the safety recall began on July 18, 2012, and the repair is free of charge. Ask the International service desk to confirm the campaign by VIN before the appointment so the correct glass and installation materials are ready.
Timeline
| June 20, 2012 | NHTSA published the recall |
|---|---|
| July 18, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V283?
Recall 12V283 covers 1,298 2013 International Durastar trucks with windshield and backlight glass installed without the required primer seal. The improper bond can let the glass separate from the cab over time. International dealers will replace the affected glass for free.
What should I do if my 2013 International Durastar is on this recall?
Check your VIN to confirm your specific truck is included in recall 12V283. If it is, contact a franchised International dealer to schedule windshield and backlight glass replacement. Reference recall number 12V283 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and International dealers replace the affected windshield and backlight glass free of charge under recall 12V283. Parts and labor are covered for included vehicles.
What is the safety risk in recall 12V283?
The safety risk is windshield or backlight glass separation from the cab. Without the proper bond, the glass can separate over time, increasing the risk of personal injury or death. Confirm your VIN, then schedule the free glass replacement with a franchised International dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V283000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 12V283 |
| NHTSA recall # (full) | 12V283000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →