Recall 12V281 covers 1,627 2006-2010 Coach & Equipment Phoenix, Metro-Lite, and Pegasus buses for wheelchair lift roll-stop latch defects. Repairs are free through Braun dealers.
Coach & Equipment is recalling 1,627 2006-2010 Phoenix, Metro-Lite, and Pegasus transit buses with Braun Century-2 or Vista-2 wheelchair lifts because the outer barrier roll stop latches can bend or move out of alignment. When the lift platform is raised, an insufficiently latched roll stop can let a wheelchair occupant ride over the barrier and fall; the dealer repair will be free once available.
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What's wrong?
The Braun Century-2 and Vista-2 wheelchair lifts on 2006-2010 Coach & Equipment Phoenix, Metro-Lite, and Pegasus buses use an outer barrier at the edge of the lift platform. That barrier is held by roll stop latches, which are small locking parts that help keep the barrier in position while a passenger using a wheelchair is loaded or unloaded.
On affected buses, frequent lift use over time bends the roll stop latches or knocks them out of alignment. Once the latch is bent or misaligned, the outer barrier does not lock the way it was designed to lock. The problem is in the latch position, not in the passenger's wheelchair or the bus driver's normal lift operation.
There is no warning sign before failure. Treat loose, bent, or out-of-position latch parts on the wheelchair lift as a service issue and have the lift inspected before carrying passengers on that platform.
Who's affected?
Spans Phoenix, Metro-Lite, and Pegasus buses from 2006-2010, all tied to adaptive or mobility equipment.
| 2008 Coach & Equipment Phoenix | Equipment adaptive/mobility |
|---|---|
| 2010 Coach & Equipment Phoenix | Equipment adaptive/mobility |
| 2010 Coach & Equipment Metro-Lite | Equipment adaptive/mobility |
| 2006 Coach And Equipment Phoenix | Equipment adaptive/mobility |
| 2007 Coach And Equipment Phoenix | Equipment adaptive/mobility |
| 2010 Coach & Equipment Pegasus | Equipment adaptive/mobility |
| 2009 Coach & Equipment Pegasus | Equipment adaptive/mobility |
| 2007 Coach & Equipment Pegasus | Equipment adaptive/mobility |
| 2008 Coach & Equipment Pegasus | Equipment adaptive/mobility |
| 2007 Coach & Equipment Metro-Lite | Equipment adaptive/mobility |
| 2009 Coach & Equipment Metro-Lite | Equipment adaptive/mobility |
| 2006 Coach & Equipment Metro-Lite | Equipment adaptive/mobility |
| 2008 Coach & Equipment Metro-Lite | Equipment adaptive/mobility |
| 2009 Coach & Equipment Phoenix | Equipment adaptive/mobility |
| 2006 Coach & Equipment Pegasus | Equipment adaptive/mobility |
| Units affected | 1,627 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An insufficiently latched roll stop can let a wheelchair ride over the stop while the lift platform is raised. That can cause the wheelchair occupant to fall and be injured. Until the repair is available, use the lift only if the roll stop is fully latched before raising the platform. Repair will be free at any franchised Coach & Equipment dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2010 Coach & Equipment Phoenix, Metro-Lite, or Pegasus bus is included in this recall.
- Contact Coach & Equipment at 1-800-946-7513 to confirm repair availability and the authorized Braun dealer handling the free lift repair.
- Reference recall number 12V281 when you call.
- Schedule the roll-stop-latch repair that fixes bent or misaligned outer-barrier latches on the Braun wheelchair lift.
- Keep wheelchair occupants clear of the lift until the roll-stop-latch repair is complete.
What happens at the repair
At an authorized Braun dealer, the technician handles the wheelchair lift repair tied to the outer barrier roll stop latches, which can become bent or misaligned over time. The recall notice does not name a specific replacement part or labor step, so confirm the repair plan when you schedule service. Because the remedy status is not listed, treat final scheduling as open only after Coach & Equipment or the authorized dealer confirms parts and service are ready. The dealer repair will be free once available.
Timeline
| June 19, 2012 | NHTSA published the recall |
|---|---|
| August 9, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V281?
Recall 12V281 covers 1,627 2006-2010 Coach & Equipment Phoenix, Metro-Lite, and Pegasus transit buses equipped with Braun Century-2 or Vista-2 wheelchair lifts. The outer barrier roll stop latches can bend or move out of alignment, creating a fall injury risk for a wheelchair occupant.
What should I do if my 2006-2010 Coach & Equipment Phoenix, Metro-Lite, or Pegasus is on this recall?
Check your VIN to confirm your specific bus is included in recall 12V281. If it is, contact Coach & Equipment or an authorized Braun dealer to schedule the wheelchair lift repair. Reference recall number 12V281 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Coach & Equipment says authorized Braun dealers will perform this wheelchair lift repair free of charge. Owners can contact Coach & Equipment at 1-800-946-7513 for repair coordination.
What is the safety risk?
The risk is a fall from an elevated wheelchair lift platform. If the outer barrier roll stop does not latch correctly, a wheelchair occupant can defeat or ride over it and fall from the platform, causing injury. The repair path is through Coach & Equipment and authorized Braun dealers.
What if I bought this Coach & Equipment bus used?
The free recall repair still applies. Recall coverage follows the bus, not the original owner. Check your VIN to confirm whether your specific Phoenix, Metro-Lite, or Pegasus is included, then contact Coach & Equipment or an authorized Braun dealer and reference recall number 12V281.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V281000 |
|---|---|
| Coach & Equipment customer service | 1-800-946-7513 |
| NHTSA recall # | 12V281 |
| NHTSA recall # (full) | 12V281000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →