Recall 12V274 affects 15 2009-2010 Eldorado Mst Ii, Xhf, and Passport buses for wheelchair lift roll-stop latches. Authorized Braun dealers provide free repair.
Eldorado is recalling 15 2009-2010 Passport, Mst Ii, and Xhf transit buses equipped with Braun Century-2 or Vista-2 wheelchair lifts because the outer barrier roll stop latches can bend or move out of alignment. A poorly latched roll stop can let a wheelchair ride over the barrier while the platform is raised, causing a fall and injury; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on 2009-2010 Eldorado Passport, Mst Ii, and Xhf transit buses raises and lowers a wheelchair or mobility device between the ground and the bus floor. Braun Century-2 and Vista-2 lifts use an outer barrier at the edge of the platform. That barrier acts like a gate, and its roll stop latches are supposed to hold it in the correct position during lift operation.
On affected buses, frequent lift use bends the roll stop latches or knocks them out of alignment. Once that happens, the outer barrier no longer locks the way it was designed to lock. The lift hardware still moves, but the platform edge does not have the same secured stop at the outside end.
There is no warning sign before failure. A driver, attendant, or service technician should treat a latch that looks bent, loose, or out of line as a lift problem that needs dealer inspection before the lift is used again.
Who's affected?
Covers three Eldorado bus models across the 2009 and 2010 model years, all tied to the same adaptive mobility equipment component.
| 2010 Eldorado Mst Ii | Equipment adaptive/mobility |
|---|---|
| 2010 Eldorado Xhf | Equipment adaptive/mobility |
| 2009 Eldorado Passport | Equipment adaptive/mobility |
| Units affected | 15 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An insufficiently latched lift roll stop can let a wheelchair occupant defeat or ride over the barrier while the platform is elevated. That creates a fall and injury risk for the occupant. Use extra care with the lift and schedule the recall work soon, especially if it carries wheelchair passengers. Repair will be free at any franchised Eldorado dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Eldorado Mst Ii, Xhf, or Passport bus is included in this recall.
- Contact Eldorado at 1-905-591-9557 for current repair instructions before using the wheelchair lift.
- Ask where to schedule the free roll-stop latch repair for the Braun Century-2 or Vista-2 wheelchair lift.
- Reference recall number 12V274 when you call.
- Avoid using the wheelchair lift with an occupant until the roll-stop latch repair is complete.
What happens at the repair
Eldorado notified owners and directed the recall work to authorized Braun dealers, with parts and labor covered by the recall. The work is on the Braun Century-2 or Vista-2 wheelchair lift. The dealer repairs the outer barrier roll stop latch issue tied to bent or misaligned latches. The source notice said the safety recall was expected to begin during June 2012. Reimbursement is not addressed in the source record, so ask the service desk what paperwork they need for the free recall repair.
Timeline
| June 11, 2012 | NHTSA published the recall |
|---|---|
| June 20, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V274?
Recall 12V274 covers 15 2009-2010 Eldorado Mst Ii, Xhf, and Passport transit buses equipped with Braun Century-2 or Vista-2 wheelchair lifts. The outer barrier roll stop latches can bend or move out of alignment, letting a wheelchair occupant ride over the barrier on an elevated platform.
What should I do if my 2009-2010 Eldorado Mst Ii, Xhf, or Passport is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 12V274. If it is, contact Eldorado or a qualified dealer service desk and reference recall 12V274. The repair path covers the wheelchair lift roll stop latch issue at no charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Eldorado's recall remedy says the repair is free of charge. The filed remedy identifies authorized Braun dealers as the repair channel for the affected wheelchair lift equipment.
What is the safety risk?
The risk is a fall from an elevated wheelchair lift platform. If the outer barrier roll stop does not latch correctly, a wheelchair occupant can ride over or defeat the barrier and sustain injury. Keep lift use controlled until the vehicle is inspected and repaired.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V274000 |
|---|---|
| Eldorado customer service | 1-905-591-9557 |
| NHTSA recall # | 12V274 |
| NHTSA recall # (full) | 12V274000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →