Recall 12V272 covers 3 2012 Neck Over Stock Trailer and Flat Bed Trailer units for brake actuator pump failure. Repair will be free once available.
Neck Over is recalling 3 2012 Stock Trailer and Flat Bed Trailer units equipped with Dexter electric/hydraulic brake actuator pumps because critical pump components can wear early and leave the actuator inoperable. A failed actuator can remove braking effort from the trailer brakes and increase crash risk, and the dealer repair will be free once available.
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What's wrong?
The 2012 Neck Over Stock Trailer and Flat Bed Trailer use a Dexter Axle electric/hydraulic brake actuator pump. This pump takes the electrical brake signal from the tow vehicle and turns it into hydraulic pressure, which is fluid pressure that applies the trailer brakes. The trailer depends on that pump to move brake fluid with enough force when the driver applies the brakes.
On affected trailers, the actuator pump was not properly heat treated. Heat treatment hardens metal parts so they resist wear under load. Without that treatment, critical parts inside the pump wear too soon. Once that wear reaches the working parts of the pump, the unit can become inoperable and stop sending hydraulic pressure to the trailer brakes.
There is no warning sign before failure. If the pump has already stopped working, the trailer can feel harder to slow, or the brake controller can feel like it is not producing the expected braking response.
Who's affected?
The Stock Trailer and Flat Bed Trailer are separate trailer models, and both are tied to the Equipment component category.
| 2012 Neck Over Stock Trailer | Equipment |
|---|---|
| 2012 Neck Over Flat Bed Trailer | Equipment |
| Units affected | 3 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The E/H brake actuator powers the trailer brakes. If it fails, the trailer loses braking effort, which increases crash risk by making the tow vehicle work harder to stop the full combination. Leave extra stopping distance and arrange service promptly. Repair will be free at any franchised Neck Over dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Neck Over Stock Trailer or Flat Bed Trailer is included in this recall.
- Use the Neck Over owner notice mailed after June 13, 2012 before scheduling repair work.
- Contact Neck Over at 1-866-235-5889 for current repair instructions and reference recall number 12V272 when you call.
- Schedule the free electric-over-hydraulic brake actuator pump replacement that restores trailer braking effort.
- Avoid towing the trailer until the brake actuator repair is complete.
What happens at the repair
Once the dealer repair is available, a Neck Over technician will replace the electric over hydraulic brake actuator pump on the affected trailer. The pump is the part that helps apply hydraulic braking force from the electric brake signal. Parts and labor will be free under the recall once the repair opens. Ask the dealer to confirm that the replacement pump applies to your VIN before the trailer is put back in service.
Timeline
| June 13, 2012 | Owner notification mailed |
|---|---|
| June 15, 2012 | NHTSA published the recall |
Frequently asked questions
What is recall 12V272?
Recall 12V272 covers 3 model year 2012 Neck Over Stock Trailer and Flat Bed Trailer units with a Dexter Axle electric/hydraulic brake actuator pump that was not properly heat treated. Neck Over says Dexter Axle dealers will replace the pump free of charge.
What should I do if my 2012 Neck Over Stock Trailer or Flat Bed Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 12V272. If it is, contact Neck Over at 1-866-235-5889 and ask how to schedule the Dexter Axle electric/hydraulic brake actuator pump replacement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recalled safety defects at no cost, and Neck Over states that Dexter Axle dealers will replace the electric/hydraulic brake actuator pump free of charge.
What is the safety risk?
The electric/hydraulic brake actuator supplies braking power to the trailer brakes. If the actuator fails, the trailer can lose braking effort, increasing crash risk. Confirm the VIN first, then arrange the free pump replacement if the trailer is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V272000 |
|---|---|
| Neck Over customer service | 1-866-235-5889 |
| NHTSA recall # | 12V272 |
| NHTSA recall # (full) | 12V272000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →