Recall 12V263 affects 278 2008-2010 Diamond Coach Vip and Pt buses for wheelchair-lift roll stop latches. Repair is free at a Diamond Coach dealer.
Diamond Coach is recalling 278 2008-2010 Vip and Pt buses equipped with Braun Century-2 and Vista-2 wheelchair lifts because the outer barrier roll stop latch can bend or fall out of alignment. If the latch does not hold while the platform is raised, a wheelchair occupant can roll past the barrier and be injured; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on affected 2008-2010 Diamond Coach Vip and Pt buses is adaptive mobility equipment that raises and lowers a wheelchair passenger between the ground and the bus floor. Braun Century-2 and Vista-2 lifts use an outer barrier at the platform edge. Its roll stop latches are supposed to hold that barrier in the right position while the lift is in use.
On these buses, frequent lift use over time can bend the roll stop latches or knock them out of alignment. Once the latches are bent or misaligned, the outer barrier does not have the same secure latch control it was designed to have. That is the defect Diamond Coach identified in recall 12V263.
There is no warning sign before failure. If the lift has seen heavy service, a service technician should inspect the roll stop latch alignment and repair the recalled lift parts before the lift is used again.
Who's affected?
Spans the Vip and Pt models across the 2008, 2009, and 2010 model years, with the same adaptive mobility equipment category listed for each.
| 2008 Diamond Coach Vip | Equipment adaptive/mobility |
|---|---|
| 2009 Diamond Coach Pt | Equipment adaptive/mobility |
| 2010 Diamond Coach Pt | Equipment adaptive/mobility |
| 2009 Diamond Coach Vip | Equipment adaptive/mobility |
| 2010 Diamond Coach Vip | Equipment adaptive/mobility |
| 2008 Diamond Coach Pt | Equipment adaptive/mobility |
| Units affected | 278 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
NHTSA campaign 12V263 describes a wheelchair lift roll stop that is not latched securely enough. A wheelchair occupant can ride over the roll stop when the platform is elevated, creating a fall and injury risk. Use extra care with the lift and schedule the recall repair. Repair will be free at any franchised Diamond Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Diamond Coach Vip or Pt bus is included in this recall.
- Contact Diamond Coach at 1-800-442-4645 to confirm the current repair path before arranging service.
- Ask which Braun dealer will perform the free roll-stop latch repair that keeps the wheelchair lift outer barrier latched.
- Bring the owner notice if you have it. If not, reference recall number 12V263 when you call.
- Avoid using the wheelchair lift until the roll-stop latch repair is complete if the outer barrier does not latch securely.
What happens at the repair
At the dealer, a Diamond Coach technician follows Braun service instructions to repair the Braun Century-2 or Vista-2 wheelchair lift on affected 2008-2010 Vip and Pt buses. The repair focuses on the outer barrier roll stop latch, which the recall says can bend or move out of alignment after frequent use. The source remedy states that Diamond Coach worked with Braun to identify and notify owners, and that Braun dealers repair the vehicles free of charge. The safety recall began during June 2012.
Timeline
| June 4, 2012 | NHTSA published the recall |
|---|---|
| June 25, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V263?
Recall 12V263 covers 278 2008-2010 Diamond Coach Vip and Pt buses equipped with Braun Century-2 and Vista-2 wheelchair lifts. The lift's outer barrier roll stop latches can bend or become misaligned, and Diamond Coach is working with Braun to repair the vehicles for free.
What should I do if my 2008-2010 Diamond Coach Vip or Pt is on this recall?
Check your VIN to confirm your specific bus is included in recall 12V263. If it is, contact Diamond Coach or a franchised service location about the wheelchair lift repair. Reference recall number 12V263 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Diamond Coach is working with Braun on this recall, and the wheelchair lift repair is free for included 2008-2010 Diamond Coach Vip and Pt buses.
What is the safety risk?
The safety risk is a wheelchair occupant riding over or defeating an insufficiently latched roll stop while the lift platform is elevated. If that happens, the occupant can fall and be injured. Keep the lift out of wheelchair service until the latch condition is checked and the recall repair is complete.
What if I bought the Diamond Coach bus used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2008-2010 Diamond Coach Vip or Pt is included, then call Diamond Coach at 1-800-442-4645 or the service desk handling the lift repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V263000 |
|---|---|
| Diamond Coach customer service | 1-800-442-4645 |
| NHTSA recall # | 12V263 |
| NHTSA recall # (full) | 12V263000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →