Recall 12V247 affects 440 2012-2013 Keystone Vantage RVs with sharp holding-tank access edges. Repair is free at any franchised Keystone dealer.
Keystone is recalling 440 2012-2013 Vantage recreational vehicles under recall 12V247 because protective molding is missing from the metal around the holding tank valve access cut-out. Sharp edges can cut hands or arms when an owner reaches in to operate the valves, and the dealer repair will be free once Keystone makes it available.
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What's wrong?
The holding tank valves on 2012-2013 Keystone Vantage recreational trailers control waste-water flow from the tanks when the trailer is drained. They sit near metal openings under the trailer, where protective gimp molding is supposed to cover the cut metal edge. That molding acts like trim, keeping the sharp edge separated from nearby valve parts and hands during service.
On affected Vantage trailers, Keystone built the area without that protective molding. The exposed metal edge around the valves can contact the valve hardware or anything routed close to it. During use, travel, or service, that edge can damage the valve area instead of being buffered by the molding.
There is no warning sign before failure. Owners who inspect the area can see whether protective molding is missing, but the recall issue is the missing shield itself, not a symptom that appears first.
Who's affected?
Both model years point to the same recreational vehicle/trailer equipment issue, so the year alone does not separate included and excluded trailers.
| 2012 Keystone Vantage | Recreational vehicle/trailer |
|---|---|
| 2013 Keystone Vantage | Recreational vehicle/trailer |
| Units affected | 440 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Sharp edges around the holding tank valve access cut-out can cut hands and arms when you reach in to operate the valves. Use caution around that opening and avoid reaching past the edge until the molding is installed. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2013 Keystone Vantage is included in this recall.
- Contact Keystone customer service at 1-866-425-4369 to confirm the repair path for recall number 12V247.
- Ask a franchised Keystone dealer about the protective gimp-molding repair that covers the sharp holding-tank valve access edges.
- Bring the recall notice if Keystone mailed one, or give the dealer recall number 12V247 when you call.
- Avoid reaching past the holding-tank valve access cut-out until the protective molding is installed.
What happens at the repair
At the dealer, a Keystone technician installs protective gimp molding around the access area for the holding tank valves. That molding covers the exposed metal edge near the valve access area. The final dealer repair will be free once available, with parts and labor covered under the recall. Before planning the visit, confirm that the dealer has the recall instructions and the needed molding for the repair.
Timeline
| May 30, 2012 | NHTSA published the recall |
|---|---|
| June 29, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V247?
Recall 12V247 covers 440 2012-2013 Keystone Vantage recreational vehicles built without protective gimp molding around the holding tank valve access area. That leaves sharp metal edges that can cut hands and arms when the valves are operated. Keystone dealers install the protective molding for free.
What should I do if my 2012-2013 Keystone Vantage is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 12V247. If it is, contact a Keystone dealer and ask for the protective gimp molding installation around the holding tank valve access area. Reference recall number 12V247 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers install the protective gimp molding free of charge. The recall repair began on June 29, 2012.
What is the safety risk?
The safety risk is cuts to hands and arms. Without protective molding, the metal around the holding tank valve access cut-out has sharp edges that can injure a person reaching in to operate the valves. The dealer repair adds protective molding around that access area.
What if I bought my Keystone Vantage used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Vantage is included, then call a Keystone dealer and reference recall number 12V247.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V247000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 12V247 |
| NHTSA recall # (full) | 12V247000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →