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Campaign 12V238 Posted October 8, 2010 69 units

Webasto Hollandia Recall 12V238: Sunroof Bond Defect

Recall 12V238 covers 69 Webasto Hollandia 600, Hollandia Tvs 900, and Hollandia 700 sunroofs with glass that can separate. Webasto handles the free repair.

Webasto is recalling 69 Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroofs installed as original equipment on passenger vehicles because the glass can debond from the metal frame and separate from the vehicle. Falling glass can create a road hazard or strike a trailing vehicle and cause a crash; the dealer repair will be free once available.

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What's wrong?

The Hollandia 600, Hollandia Tvs 900, and Hollandia 700 sunroofs use a pane of glass mounted into a metal frame. An adhesive bond holds the glass to that frame and helps keep the sunroof sealed while the vehicle is moving, flexing, and exposed to weather.

On affected Webasto sunroofs, the adhesive bond between the glass and the metal frame can separate. Once that bond starts to release, the glass is no longer held the way it was designed to be held. Complete glass-to-frame debonding can develop gradually, and if the bond lets go far enough, the sunroof glass can separate from the vehicle.

Owners have specific warning signs to watch for: metal corrosion around the sunroof frame, new wind noise, vibration, visible bond separation, or water leakage. Any of those signs means the glass-to-frame bond needs attention before the sunroof is used normally again.

Who's affected?

Spans three Hollandia model lines under the same equipment component category.

Webasto Hollandia 600 Equipment
Webasto Hollandia Tvs 900 Equipment
Webasto Hollandia 700 Equipment
Units affected69

A matching Webasto Hollandia model name does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

If the sunroof glass separates, falling glass creates a road hazard, strikes traffic behind you, and increases crash risk. Watch for any looseness or movement in the glass and schedule recall service when contacted. Repair will be free at any franchised Webasto dealer once available.

What should I do?

  1. Check your VIN to confirm your vehicle has an included Webasto Hollandia 600, Hollandia Tvs 900, or Hollandia 700 sunroof.
  2. Contact Webasto at 1-888-749-8632 if you have not received the October 8, 2010 recall notice.
  3. Ask Webasto how to complete the free sunroof recall repair, and reference recall number 12V238 when you call.
  4. Inspect the sunroof frame for corrosion, wind noise, vibration, visible bond separation, or water leakage before you drive.
  5. Avoid using the sunroof until Webasto confirms the glass-to-frame bond repair is complete.

What happens at the repair

Webasto, the sunroof manufacturer, is handling the safety recall work for affected Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroofs. The source notice says the campaign began on October 8, 2010, but it does not describe the shop procedure in detail. Once Webasto confirms your sunroof is included and the repair path is open for your vehicle, the recall work is handled at no charge. Expect the technician to address the sunroof glass and frame bond covered by campaign 12V238.

Timeline

October 8, 2010 Owner notification mailed
May 24, 2012 NHTSA published the recall

Frequently asked questions

What is recall 12V238?

Recall 12V238 covers 69 Webasto Hollandia 600, Hollandia Tvs 900, and Hollandia 700 sunroofs installed on passenger vehicles by Auto Detailer. The glass-to-frame adhesive bond can debond, letting the sunroof glass separate from the vehicle and create a crash risk.

What should I do if my Webasto Hollandia 600, Hollandia Tvs 900, or Hollandia 700 sunroof is on this recall?

Check your VIN to confirm whether your specific vehicle is included in recall 12V238. If it is, contact Webasto at 1-888-749-8632 and ask how to complete the sunroof safety recall. Webasto is handling this campaign.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to perform the recall remedy at no cost. For this campaign, Webasto is handling the safety recall for affected Hollandia sunroofs and can tell you where to take the vehicle for the free remedy.

What warning signs should I watch for?

Watch for metal corrosion around the sunroof frame, wind noise, vibration, visible bond separation, or water leakage. The filing says complete glass-to-frame debonding can develop gradually. If you see these signs, contact Webasto and avoid ignoring the sunroof until the recall remedy is complete.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/12V238000
Webasto customer service1-888-749-8632
NHTSA recall #12V238
NHTSA recall # (full)12V238000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →