Recall 12V232 affects 77 2011 Crossroads Cruiser recreational trailers for incorrect loading and tire labels. Crossroads provides corrected labels for free.
Crossroads recalled 77 2011 Cruiser recreational trailers under recall 12V232 because the federal identification, tire and loading, and cargo carrying capacity labels list incorrect information. Wrong loading specifications can lead to tire failure and increase the risk of personal injury or property damage, and the Crossroads dealer remedy will be free once available.
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What's wrong?
The labels on a 2011 Crossroads Cruiser recreational trailer are part of the safety information system, not decoration. The federal identification tag, tire and loading information label, and cargo carrying capacity label tell an owner and service shop which tires, rims, and load limits belong on that trailer.
On recalled Cruisers, those labels were printed with incorrect information. That means the trailer does not match the labeling requirements in Federal Motor Vehicle Safety Standard No. 120, which covers tire selection and rims for vehicles other than passenger cars. Wrong label information can lead an owner to rely on the wrong tire or loading details.
There is no warning sign before failure. Because this is a label defect, the trailer does not need to feel different, handle differently, or show a dashboard alert for the recall to apply.
Who's affected?
| 2011 Crossroads Cruiser | vehicle label (placard or certification) |
|---|---|
| Units affected | 77 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An inaccurate loading label gives the wrong vehicle loading specifications. If the Cruiser is loaded beyond its true limit, tire failure, personal injury, or property damage can result. Use confirmed weight limits until the corrected label is installed. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Crossroads Cruiser is included in this recall.
- Contact Crossroads customer service or a franchised Crossroads dealer to request the corrected federal identification, tire and loading, and cargo carrying capacity labels.
- Reference recall number 12V232 when you call so the dealer or Crossroads service team can match the trailer to the label correction.
- Avoid loading the trailer from the old labels until the corrected labels are installed.
- Keep the corrected labels with the trailer records after installation.
What happens at the repair
Once the remedy is available, Crossroads will notify owners and provide corrected Federal Identification Tag, Tire and Loading Information, and cargo carrying capacity labels. A Crossroads technician or authorized service desk should remove the incorrect labels and install the corrected labels so the trailer's tire, rim, and cargo information matches the required safety information. The label correction is free under the recall once Crossroads opens the remedy. Keep the recall notice with your trailer records and ask the service desk to confirm that every corrected label listed in the notice has been installed.
Timeline
| May 18, 2012 | NHTSA published the recall |
|---|---|
| June 5, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V232?
Recall 12V232 covers 77 2011 Crossroads Cruiser recreational trailers with incorrect information on the federal identification tag, tire and loading label, and cargo carrying capacity label. Incorrect loading information can lead to tire failure, personal injury, or property damage.
What should I do if my 2011 Crossroads Cruiser is on this recall?
Check your VIN to confirm your specific trailer is included in recall 12V232. If it is, contact Crossroads or the dealer that services your trailer and request the corrected federal identification, tire and loading, and cargo carrying capacity labels.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the recall defect at no cost. Crossroads will provide corrected labels for included 2011 Cruiser trailers, so keep the recall number handy when you contact Crossroads or a service dealer.
What is the safety risk?
The risk comes from incorrect loading information. If the trailer is loaded using the wrong specifications, the tires can be overloaded and fail, creating a risk of personal injury or property damage.
What if I bought my Crossroads Cruiser used?
The free correction still applies. Recall coverage follows the trailer, not the first owner. If you never received a letter, check your VIN and reference recall 12V232 when you contact Crossroads or a service dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V232000 |
|---|---|
| Crossroads customer service | 937-596-7965 |
| NHTSA recall # | 12V232 |
| NHTSA recall # (full) | 12V232000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →