Recall 12V187 affects 24 2012 Crossroads Elevation recreational vehicles because the auxiliary fuel tank sits too high. Free bracket replacement at any franchised Crossroads dealer.
Crossroads is recalling 24 2012 Elevation recreational vehicles because the auxiliary fuel tank sits too high, which prevents proper filling and lets fuel spill from the filler neck. Spilled fuel near an ignition source raises the risk of fire or explosion and injury or death, and the Crossroads dealer repair will be free once available.
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What's wrong?
The auxiliary fuel storage tank on the 2012 Crossroads Elevation is the onboard tank used for extra gasoline storage on the recreational vehicle. The filler neck is the tube where fuel enters the tank during refueling. For that system to work, the tank has to sit low enough for fuel to flow into it and stay there.
On affected Elevation recreational vehicles, the auxiliary tank was installed too high. That position keeps the tank from filling properly through the filler neck. Instead of moving cleanly into the tank, fuel can back up at the neck and spill out during refueling. The defect is in the tank installation height, not in the owner's filling method.
There is no warning sign before failure. The problem shows up at the fuel filler, when gasoline comes back out instead of staying in the tank.
Who's affected?
| 2012 Crossroads Elevation | fuel system |
|---|---|
| Units affected | 24 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If fuel tank mounting brackets fail, fuel near an ignition source can lead to a fire or explosion, creating a risk of injury or death. Until the brackets are replaced, avoid parking or operating the trailer near open flames, sparks, or other ignition sources. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Crossroads Elevation is included in this recall.
- Contact a franchised Crossroads dealer after confirming your VIN and ask whether the free fuel-tank bracket replacement is open for your RV.
- Bring the recall notice if Crossroads mailed one. If not, reference recall number 12V187 when you call.
- Avoid filling the auxiliary fuel tank until the bracket repair is complete; spilled fuel near an ignition source creates a fire or explosion risk.
- Call Crossroads at 937-596-6849 with recall questions before moving the RV for service.
What happens at the repair
The known dealer repair is replacement of the fuel tank mounting brackets. A Crossroads technician removes the affected brackets and installs replacement brackets so the auxiliary fuel tank is mounted correctly for filling. Parts and labor are covered by the recall once the repair is available. Because the remedy status is not marked available in the input, confirm repair availability with a franchised Crossroads dealer before planning service.
Timeline
| April 30, 2012 | NHTSA published the recall |
|---|---|
| June 28, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V187?
Recall 12V187 covers 24 2012 Crossroads Elevation recreational vehicles with auxiliary fuel tanks mounted too high. The tank cannot be filled properly, so fuel can spill back out of the filler neck. Crossroads dealers will replace the fuel tank mounting brackets for free.
What should I do if my 2012 Crossroads Elevation is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 12V187. If it is, contact a franchised Crossroads dealer to schedule replacement of the fuel tank mounting brackets. Reference recall number 12V187 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Crossroads dealers will replace the fuel tank mounting brackets free of charge. The recall began on June 28, 2012, so the dealer repair path is already open.
What is the safety risk?
The safety risk is spilled fuel at the filler neck. If spilled fuel reaches an ignition source, it creates a fire or explosion risk that can result in personal injury or death. Confirm your VIN, then arrange the free bracket replacement with a Crossroads dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V187000 |
|---|---|
| Crossroads customer service | 937-596-6849 |
| NHTSA recall # | 12V187 |
| NHTSA recall # (full) | 12V187000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →