Recall 12V169 covers 34 2008-2010 Chevrolet Express, Savana, and Transit Connect vehicles with wheelchair lift roll-stop latches. Repair will be free once available.
Chevrolet is recalling 34 2008-2010 Express, GMC Savana, and Ford Transit Connect conversion vans fitted with Braun wheelchair lifts because the outer barrier roll stop latches can bend or move out of alignment. A wheelchair occupant can ride over an insufficiently latched barrier when the platform is raised, and the dealer repair will be free once available.
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What's wrong?
In these 2008-2010 conversion vans, the wheelchair lift uses an outer barrier at the platform edge. That barrier is held by roll stop latches, which are small locking pieces that keep the barrier raised and secured while the lift is moving.
On affected Express, Savana, and Transit Connect vans, frequent lift use can bend those latches or push them out of alignment. When the latch no longer lines up correctly, the outer barrier does not lock the way it was designed to lock. The problem is mechanical: the barrier depends on the latch position, and a bent latch changes how the barrier closes and holds.
There is no warning sign before failure. An owner or caregiver sees the issue only if the outer barrier looks bent, sits out of position, or does not latch cleanly during lift operation.
Who's affected?
Covers Express, Savana, and Transit Connect vans across the 2008, 2009, and 2010 model years, all involving adaptive or mobility equipment.
| 2008 Chevrolet Express | Equipment adaptive/mobility |
|---|---|
| 2009 Chevrolet Express | Equipment adaptive/mobility |
| 2010 Chevrolet Express | Equipment adaptive/mobility |
| 2009 GMC Savana | Equipment adaptive/mobility |
| 2010 Ford Transit Connect | Equipment adaptive/mobility |
| Units affected | 34 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An insufficiently latched roll stop can let a wheelchair occupant ride over the barrier while the lift platform is elevated. That creates a fall and injury risk during lift use. Use extra care with the lift and schedule the recall work when it opens. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Chevrolet Express, Savana, or Transit Connect conversion van is included in this recall.
- Wait for Main Mobility's repair instructions if you have not received them, then confirm the repair path before using the wheelchair lift.
- Contact a franchised Chevrolet dealer or Main Mobility to schedule the free Braun wheelchair-lift repair.
- Reference recall number 12V169 when you call, and ask whether the dealer will inspect the roll stop latches before lift use continues.
- Avoid using the wheelchair lift with an occupant until the roll stop latch repair is complete.
What happens at the repair
The final dealer repair will be free once it is available. The recall centers on the Braun wheelchair lift's outer barrier roll stop latches, which become bent or misaligned over time and frequent use. Once the repair opens, a Chevrolet technician or Braun dealer will correct the lift issue at no charge. Chevrolet has not listed a notification schedule for this campaign, so do not assume the repair appointment is ready until your VIN is confirmed and the dealer has the recall instructions.
Timeline
| April 17, 2012 | NHTSA published the recall |
|---|---|
| April 18, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V169?
Recall 12V169 covers 34 2008-2010 Chevrolet Express, Savana, and Transit Connect conversion vans fitted with certain Braun wheelchair lifts. The roll stop latches on the lift's outer barrier can bend or move out of alignment. Chevrolet will repair the lift issue for free.
What should I do if my 2008-2010 Chevrolet Express, Savana, or Transit Connect is on this recall?
Check your VIN to confirm your specific van is included in recall 12V169. If it is, call a franchised Chevrolet dealer and reference recall 12V169. Ask the service desk how they will handle the Braun wheelchair lift repair and whether mobility transport support is available.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be completed at no cost, and the remedy says the vehicles will be repaired free of charge. Parts and labor are covered for included VINs.
What is the safety risk?
The risk is a fall from the wheelchair lift platform. If the roll stop does not latch correctly while the platform is elevated, a wheelchair occupant can ride over the barrier, fall, and be injured. Confirm the VIN and schedule the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V169000 |
|---|---|
| Chevrolet customer service | 1-716-759-6811 |
| NHTSA recall # | 12V169 |
| NHTSA recall # (full) | 12V169000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →