Recall 12V127 affects 1,222 1993-2004 Altec AA755 vehicles for lower-boom cracking near the pivot. Altec provides the AA boom stiffener kit.
Altec is recalling 1,222 1993-2004 AA755 vehicles because continuous overloading or side loading can crack the lower boom near its pivot. Continued use can cause the boom to fail and increase the risk of injury to people or property below; the Altec dealer repair will be free once available.
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What's wrong?
The lower boom on a 1993-2004 Altec AA755 is the main structural arm section that carries lifting loads from the boom assembly back to the vehicle. The lower boom pivot is the hinge point where that arm rotates, so it takes the force created when the boom lifts, lowers, and reaches to the side. That area has to stay solid for the boom to hold its load in the intended path.
NHTSA campaign 12V127 identifies cracking near the lower boom pivot. Continuous overloading or side loading puts stress into the boom in a direction the structure was not designed to absorb for repeated use. Over time, that stress can open a crack in the lower boom near the pivot, weakening the part that supports boom movement.
The filing lists no owner-visible symptom before the defect appears. There is no warning sign before failure.
Who's affected?
Spans the 1993-2004 AA755 model years, all tied to the same mechanical equipment component.
| 2003 Altec AA755 | Mechanical |
|---|---|
| 2000 Altec AA755 | Mechanical |
| 1993 Altec AA755 | Mechanical |
| 1994 Altec AA755 | Mechanical |
| 1995 Altec AA755 | Mechanical |
| 1998 Altec AA755 | Mechanical |
| 1996 Altec AA755 | Mechanical |
| 2004 Altec AA755 | Mechanical |
| 1999 Altec AA755 | Mechanical |
| 2001 Altec AA755 | Mechanical |
| 2002 Altec AA755 | Mechanical |
| 1997 Altec AA755 | Mechanical |
| Units affected | 1,222 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Continued use can cause the boom to fail, increasing the risk of injury to people or property below. Keep people and property clear from beneath the boom and schedule the recall work before further boom operation. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 1993-2004 Altec AA755 is included in this recall.
- Contact Altec at 1-877-462-5832 for current instructions on the AA boom stiffener kit that reinforces the lower boom near the pivot.
- Reference recall number 12V127 when you call so Altec can match the repair instructions to this campaign.
- Avoid overloading or side-loading the boom until the stiffener kit is installed.
- Keep people and property clear of the area below the boom during any necessary operation before the repair is complete.
What happens at the repair
Altec's listed remedy is an AA boom stiffener kit for the boom assembly. Once the repair is available, an Altec technician installs the stiffener kit at the lower boom area so the boom has added support near the pivot where cracking was identified. The recall repair is free. Altec does not list a repair time, so ask the service desk whether the unit needs an inspection before the kit is installed.
Timeline
| March 26, 2012 | NHTSA published the recall |
|---|---|
| April 20, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V127?
Recall 12V127 covers 1,222 1993-2004 Altec AA755 vehicles where continuous overloading or side loading can crack the lower boom near the lower boom pivot. Continued use can cause boom failure and injury to people or property below.
What should I do if my 1993-2004 Altec AA755 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 12V127. If it is, contact Altec or a franchised Altec service location and reference recall number 12V127. Altec provides the AA boom stiffener kit as the recall remedy.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the safety recall remedy at no cost. For recall 12V127, Altec provides the AA boom stiffener kit for affected AA755 vehicles. Call Altec at 1-877-462-5832 with the recall number ready.
What is the safety risk?
The safety risk is boom failure during continued use. NHTSA campaign 12V127 says continuous overloading or side loading can crack the lower boom near the lower boom pivot, increasing the risk of injury to people or property below.
When did the Altec AA755 recall repair begin?
The safety recall began on April 20, 2012. For an affected 1993-2004 Altec AA755, contact Altec at 1-877-462-5832 and reference recall 12V127 to ask about the AA boom stiffener kit and the service path for your vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V127000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 12V127 |
| NHTSA recall # (full) | 12V127000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →