Recall 12V115 affects 65 2012 International Lonestar and Prostar trucks for weak lower battery-box step brackets. Repair is free at any franchised International dealer.
International is recalling 65 2012 Lonestar and Prostar trucks under recall 12V115 because the battery box lower step mounting brackets were built with two welds instead of three. If the bracket fails, the step can break off unexpectedly and result in property damage, personal injury, or death; the International dealer repair will be free once available.
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What's wrong?
The battery box lower step on 2012 International Lonestar and Prostar trucks is the step mounted near the battery box. It gives the driver or technician a supported foothold when climbing around the side of the truck, and it depends on its mounting brackets to hold that load.
On affected trucks, the mounting brackets for the battery box lower step were built with two welds instead of three. That leaves the step mount with less attachment strength than intended. Under use, the step mount can break away from the bracket, which means the step no longer has the support it needs.
There is no warning sign before failure. The concern is the step support itself, so do not assume the step is secure just because the battery box and surrounding equipment look normal.
Who's affected?
Covers both Lonestar and Prostar trucks under the same Equipment component.
| 2012 International Lonestar | Equipment |
|---|---|
| 2012 International Prostar | Equipment |
| Units affected | 65 |
A matching 2012 International Lonestar or Prostar does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A failed step mounting bracket can let the step break off unexpectedly, leading to property damage, personal injury, or death. Use extra care when entering or exiting the truck, and schedule recall service soon if your VIN is included. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2012 International Lonestar or Prostar is included in this recall.
- Contact a franchised International dealer and ask whether the free step-mounting-bracket replacement is open for your VIN.
- Reference recall number 12V115 when you call, and mention the battery-box lower step bracket can break away from its mount.
- Bring the recall notice if International mailed one, or give the dealer your VIN and recall number at the service desk.
- Avoid using the lower battery-box step until the bracket replacement is complete.
What happens at the repair
The filing says the safety recall began on June 6, 2012. The named dealer repair is replacement of both step mounting brackets on the battery box lower step. At the dealer, an International technician removes the brackets that hold the lower step and installs replacement brackets, with parts and labor covered by recall 12V115. Confirm the repair is open with an International dealer before arranging service.
Timeline
| March 22, 2012 | NHTSA published the recall |
|---|---|
| June 6, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V115?
Recall 12V115 covers 65 2012 International Lonestar and Prostar trucks with certain battery box lower steps. The lower step mounting brackets were built with 2 welds instead of 3, and the bracket can break off. International dealers will replace both step mounting brackets for free.
What should I do if my 2012 International Lonestar or Prostar is on this recall?
Check your VIN to confirm your specific truck is included in recall 12V115. If it is, contact a franchised International dealer and schedule replacement of both battery box lower step mounting brackets. Reference recall number 12V115 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and International dealers will replace both step mounting brackets free of charge. Parts and labor are covered for trucks included in recall 12V115.
What is the safety risk in recall 12V115?
The safety risk is that the lower step can unexpectedly break off if the mounting bracket fails. Under recall 12V115, that failure can lead to property damage, personal injury, or death. The repair path is replacement of both step mounting brackets at a franchised International dealer for free.
What if I bought my 2012 International Lonestar or Prostar used?
The free recall repair still applies. Federal recall law requires the manufacturer to honor the recall regardless of ownership history. Check your VIN to confirm whether your specific truck is included, then contact a franchised International dealer and reference recall number 12V115.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V115000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 12V115 |
| NHTSA recall # (full) | 12V115000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →