Recall 12V104 affects 380 Webasto Hollandia 700, Hollandia 600, and Hollandia Tvs 900 sunroofs with separating glass. Webasto repairs them free.
Webasto is recalling 380 Hollandia Tvs 900, Hollandia 700, and Hollandia 600 sunroofs installed on passenger vehicles because the adhesive bond between the glass and frame can fail. If the glass separates, it can strike a trailing vehicle or create a road hazard, and the dealer repair will be free once Webasto makes it available.
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What's wrong?
The Webasto Hollandia Tvs 900, Hollandia 700, and Hollandia 600 sunroof assemblies use a glass panel bonded to a metal frame. That bond holds the glass in place while the roof opens, closes, and seals against rain and wind. The frame also keeps the panel aligned with the roof opening so the seal stays tight.
On affected sunroofs, the adhesive bond between the glass and metal frame can debond. As that bond lets go, the glass loses the secure attachment that keeps it part of the roof assembly. NHTSA campaign 12V104 says complete glass-to-frame debonding increases the risk that the sunroof glass separates from the vehicle.
This problem can develop gradually. Owners can notice metal corrosion around the sunroof frame, wind noise, vibration, visible separation between the glass and frame, or water leaking through the sunroof area.
Who's affected?
Covers the Hollandia Tvs 900, Hollandia 700, and Hollandia 600 sunroof assemblies under the same visibility component.
| Webasto Hollandia Tvs 900 | visibility component |
|---|---|
| Webasto Hollandia 700 | visibility component |
| Webasto Hollandia 600 | visibility component |
| Units affected | 380 |
A matching Webasto Hollandia model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Separated sunroof glass can fall into traffic, create a road hazard, strike a trailing vehicle, and lead to a crash. If your VIN or sunroof is included, drive cautiously and arrange the recall work promptly. Repair will be free at any franchised Webasto dealer once available.
What should I do?
- Check your VIN to confirm your Webasto Hollandia Tvs 900, Hollandia 700, or Hollandia 600 sunroof is included in this recall.
- Contact Webasto customer service at 1-888-749-8632 to confirm the safety recall path for your sunroof.
- Reference recall number 12V104 when you call.
- Inspect the sunroof frame for corrosion, wind noise, vibration, visible bond separation, or water leakage before driving.
- Avoid highway driving if the sunroof glass shows separation symptoms, and ask Webasto for instructions before moving the vehicle.
What happens at the repair
Webasto is handling the recall work for affected Hollandia Tvs 900, Hollandia 700, and Hollandia 600 sunroofs. The notice identifies the sunroof glass and metal frame bond as the part of concern, but it does not name a specific replacement part or labor step. Once the dealer repair is available, Webasto service will complete the recall repair at no charge. If you receive a Webasto recall notice, keep it with your service paperwork and use the Webasto contact information in the notice to confirm the repair path for your sunroof.
Timeline
| October 8, 2010 | Owner notification mailed |
|---|---|
| March 19, 2012 | NHTSA published the recall |
Frequently asked questions
What is recall 12V104?
Recall 12V104 covers 380 Webasto Hollandia Tvs 900, Hollandia 700, and Hollandia 600 sunroofs installed by Cyclone Auto Seat Cover on passenger vehicles. The glass-to-frame adhesive bond can fail, letting the sunroof glass separate from the vehicle and create a crash hazard.
What should I do if my Webasto Hollandia sunroof is on this recall?
Check your VIN to confirm whether your specific vehicle is included in recall 12V104. If it is, contact Webasto at 1-888-749-8632 and ask for the recall repair path for the Hollandia sunroof installed by Cyclone Auto Seat Cover.
Is the recall repair free?
Yes. Federal recall law requires the safety recall repair to be performed at no cost to the owner. Webasto is handling the safety recall campaign for the affected sunroofs, so ask Webasto for the no-cost remedy instructions when you call.
What warning signs should I watch for?
Warning signs include metal corrosion around the sunroof frame, wind noise, vibration, visible bond separation, or water leakage. Those signs point to glass-to-frame debonding. If you see them, stop using the sunroof and confirm whether your VIN is included.
What is the safety risk?
The safety risk is glass separation from the vehicle. If the sunroof glass falls off while driving, it can create a road hazard or strike a trailing vehicle, causing a crash. The repair path is through Webasto's safety recall campaign.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V104000 |
|---|---|
| Webasto customer service | 1-888-749-8632 |
| NHTSA recall # | 12V104 |
| NHTSA recall # (full) | 12V104000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →