Recall 12V103 covers 2,958 Webasto Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroofs for glass separation. Webasto performs the free repair.
Webasto is recalling 2,958 Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroofs installed on various passenger vehicles because the adhesive bond between the glass and metal frame can fail. If the glass separates, it can become a road hazard or strike a trailing vehicle and cause a crash; the dealer repair will be free once available.
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What's wrong?
The Webasto Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroof assemblies use a glass panel bonded to a metal frame. That bond keeps the glass seated in the roof opening while the vehicle moves, flexes, and takes wind pressure. The frame also helps seal the opening so water stays outside the passenger compartment.
On affected sunroofs, the adhesive bond between the glass and the metal frame can separate. The problem is a debonding failure: the glue joint loses its hold, so the glass is no longer fully secured to the frame. If the bond separates completely, the sunroof glass can detach from the vehicle.
Warning signs center on the sunroof area. Look for metal corrosion around the sunroof frame, new wind noise, vibration, visible separation between the glass and frame, or water leakage. Those signs mean the bond is breaking down and the sunroof needs inspection before the glass separates.
Who's affected?
Covers three Hollandia aftermarket sunroof assemblies, all tied to the same sun/moon roof assembly component.
| Webasto Hollandia 600 | visibility component |
|---|---|
| Webasto Hollandia 700 | visibility component |
| Webasto Hollandia Tvs 900 | visibility component |
| Units affected | 2,958 |
A matching product model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the sunroof glass separates from the vehicle, falling glass can create a road hazard or strike a trailing vehicle and cause a crash. Check your VIN and schedule the recall work soon if included. Repair will be free at any franchised Webasto dealer once available.
What should I do?
- Check your VIN to confirm your vehicle with a Webasto Hollandia 600, Hollandia 700, or Hollandia Tvs 900 sunroof is included in this recall.
- Watch for a Webasto recall notice if one has not reached you, then follow the repair instructions in that notice.
- Call Webasto customer service at 1-888-749-8632 with questions and reference recall number 12V103 when you call.
- Avoid driving if you see corrosion around the sunroof frame, wind noise, vibration, visible bond separation, or water leakage.
- Keep passengers clear of the sunroof area until Webasto confirms the glass-to-frame bond issue has been handled.
What happens at the repair
The filing does not describe a specific part replacement or bonding procedure in the supplied remedy text. Webasto is handling the safety recall for the Hollandia sunroofs and sends notices to owners identified with an affected installation. Once the repair path is available, the recall repair is free. Expect Webasto or the service location handling the campaign to inspect the sunroof glass and frame bond area for separation, corrosion, wind noise, vibration, or water leakage, then complete the recall remedy at no charge.
Timeline
| October 8, 2010 | Owner notification mailed |
|---|---|
| March 19, 2012 | NHTSA published the recall |
Frequently asked questions
What is recall 12V103?
Recall 12V103 covers 2,958 Webasto Hollandia 600, Hollandia 700, and Hollandia Tvs 900 sunroofs installed by National Auto Spa on passenger vehicles. The glass-to-frame adhesive bond can separate, and Webasto is handling the recall repair campaign.
What should I do if my Webasto Hollandia 600, Hollandia 700, or Hollandia Tvs 900 sunroof is on this recall?
Check your VIN to confirm whether your vehicle is included in recall 12V103. If it is, contact Webasto at 1-888-749-8632 and reference recall 12V103. Webasto began the safety recall on October 8, 2010.
Is the recall repair free?
Yes. Federal recall law requires the defect to be repaired at no cost to the owner. For recall 12V103, Webasto, the sunroof manufacturer, is performing the safety recall campaign for the Hollandia sunroof glass-to-frame bonding defect.
What is the safety risk with recall 12V103?
The safety risk is sunroof glass separating from the vehicle. In recall 12V103, NHTSA says falling glass can create a road hazard or strike a trailing vehicle, and cause a crash. The repair path is through Webasto's recall campaign.
What warning signs should I watch for?
Watch for metal corrosion around the sunroof frame, wind noise, vibration, visible bond separation, or water leakage. Recall 12V103 says complete glass-to-frame separation can develop gradually, so those signs matter even before the glass separates.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V103000 |
|---|---|
| Webasto customer service | 1-888-749-8632 |
| NHTSA recall # | 12V103 |
| NHTSA recall # (full) | 12V103000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →