Recall 12V076 affects 23,531 2011-2012 Nissan Quest vehicles for fuel pump software that can stall the engine. Repair is free at any franchised Nissan dealer.
Nissan issued recall 12V076 for 23,531 2011-2012 Quest minivans because software programming can leave the engine short of fuel while driving slowly or idling downhill with one-quarter tank of fuel or less. The engine can stall and increase crash risk, and the dealer repair will be free once available.
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What's wrong?
The fuel system on a 2011-2012 Nissan Quest stores gasoline in the tank and sends it to the engine at a steady rate. Engine-control software helps manage that fuel delivery while the minivan is moving slowly, idling, or sitting on a slope. The engine needs that steady fuel supply to keep running.
On affected Quest minivans, the software programming does not account for a specific low-fuel condition. When the minivan is driving at slow speed or idling on a decline with one-quarter tank of fuel or less, fuel flow to the engine becomes insufficient. The engine is starved of fuel and can stall instead of continuing to run.
There is no warning sign before failure. The condition is tied to low fuel, slow movement or idle, and a downhill angle, so the stall happens from the operating condition rather than from a part the driver can inspect first.
Who's affected?
Covers the 2011 and 2012 Quest across fuel-system and electrical-system software components.
| 2011 Nissan Quest | fuel system |
|---|---|
| 2012 Nissan Quest | fuel system |
| 2012 Nissan Quest | electrical system software |
| 2011 Nissan Quest | electrical system software |
| Units affected | 23,531 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
Vehicle stalling increases crash risk because the engine stops delivering power when the driver expects acceleration or steady speed. If your 2011-2012 Quest stalls or loses power, move out of traffic when safe and call a Nissan dealer before driving again. Repair will be free at any franchised Nissan dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Nissan Quest is included in this recall.
- Watch for Nissan's recall notice, or use the notice Nissan mailed after April 2, 2012 if you already have it.
- Contact a franchised Nissan dealer to ask about the free fuel-pump-control-module reprogramming that fixes the low-fuel stalling risk on declines.
- Reference recall number 12V076 when you call the dealer.
- Bring the recall notice to the appointment if you have it.
What happens at the repair
At the dealer, a Nissan technician reprograms the fuel pump control module. The software update is meant to correct the fuel delivery problem described in recall 12V076, where a 2011 or 2012 Quest can lose fuel supply while driving slowly or idling downhill with one quarter tank of fuel or less. The remedy text says the recall repair began on April 2, 2012, and Nissan covers the repair free of charge. Nissan customer service is listed at 1-800-647-7261 for owner questions.
Timeline
| February 29, 2012 | NHTSA published the recall |
|---|---|
| April 2, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V076?
Recall 12V076 covers 23,531 2011-2012 Nissan Quest minivans with fuel pump control module software that can leave the engine short of fuel at slow speeds or idle on a decline with 1/4 tank of fuel or less. Nissan dealers will reprogram the module for free.
What should I do if my 2011-2012 Nissan Quest is on this recall?
Check your VIN to confirm your specific Quest is included in recall 12V076. If it is, contact a franchised Nissan dealer to schedule the fuel pump control module reprogramming. Reference recall number 12V076 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Nissan dealers will reprogram the fuel pump control module free of charge. Nissan customer service is also listed at 1-800-647-7261 for recall questions.
What is the safety risk for this Nissan Quest recall?
The safety risk is an engine stall. The defect involves fuel pump control module software that can interrupt fuel supply while driving slowly or idling on a decline with 1/4 tank of fuel or less, increasing crash risk if the engine stalls in traffic.
What if I bought my Nissan Quest used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011-2012 Quest is included, then call a franchised Nissan dealer and reference recall number 12V076.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V076000 |
|---|---|
| Nissan customer service | 1-800-647-7261 |
| NHTSA recall # | 12V076 |
| NHTSA recall # (full) | 12V076000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →