Recall 12V071 affects 181 2009, 2010, 2011, 2013 Tiffin Zephyr and Bus motorhomes for cruise-control cancellation failure. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 181 2009, 2010, 2011, 2013 Zephyr and Bus motorhomes because the electronic control module can keep cruise control from canceling when the brake is applied, or let speed rise after cruise is set. Reduced control at increased speed raises crash risk, and the dealer repair will be free once available.
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What's wrong?
The cruise control system on 2009, 2010, 2011, and 2013 Tiffin Zephyr and Bus motorhomes is supposed to hold a set road speed without the driver keeping a foot on the accelerator. The electronic control module is the control box that reads the cruise setting and brake input, then tells the vehicle whether to keep or release that set speed.
On affected motorhomes, the electronic control module in the cruise control system does not respond correctly. When the brake is applied, cruise control can stay engaged instead of canceling. After cruise control is set, the motorhome can also increase speed at a moderate rate until it reaches the governed speed, which is the top speed allowed by the vehicle controls.
There is no warning sign before failure. The first thing an owner notices is the cruise control staying active after braking, or the motorhome gaining speed after cruise control has been set.
Who's affected?
Includes both Zephyr and Bus motorhomes tied to the same cruise-control component, with Zephyr covering more listed years than Bus.
| 2009 Tiffin Zephyr | Cruise control |
|---|---|
| 2013 Tiffin Zephyr | Cruise control |
| 2010 Tiffin Zephyr | Cruise control |
| 2009 Tiffin Bus | Cruise control |
| 2010 Tiffin Bus | Cruise control |
| 2011 Tiffin Zephyr | Cruise control |
| Units affected | 181 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
A cruise control problem can reduce vehicle control when the driver brakes to cancel cruise control or when speed rises without the driver noticing. That loss of control increases the risk of a crash. Schedule the recall repair and use extra care with cruise control until it is complete. Repair will be free at any franchised Tiffin dealer once available.
What should I do?
- Check your VIN to confirm your 2009, 2010, 2011, 2013 Tiffin Zephyr or Bus is included in this recall.
- Call Tiffin customer service at 1-256-356-8661 to confirm current repair handling and dealer scheduling.
- Contact a franchised Tiffin service center to schedule the free electronic-control-module repair that fixes the cruise control not canceling when the brake is applied.
- Bring the recall notice if you have it. If not, reference recall number 12V071 when you call.
- Avoid using cruise control until the repair is complete.
What happens at the repair
At the dealer, a Tiffin technician handles the recall repair for the electronic control module issue tied to cruise control not canceling when the brake is applied. The remedy text states that affected vehicles will be repaired free of charge and that the safety recall began on January 9, 2012. The record does not identify the exact part replacement, software change, or adjustment in the public remedy text. This recall is not marked as having an available remedy, so confirm the current repair procedure with a Tiffin dealer before arranging service. The final dealer repair is free once available.
Timeline
| January 9, 2012 | Owner notification mailed |
|---|---|
| February 24, 2012 | NHTSA published the recall |
Frequently asked questions
What is recall 12V071?
Recall 12V071 covers 181 Tiffin Bus and Zephyr recreational vehicle chassis with cruise control that can fail to cancel when the brake is applied. The vehicle can also increase speed after cruise control is set, reducing driver control and increasing crash risk.
What should I do if my 2009, 2010, 2011, 2013 Tiffin Zephyr or Bus is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 12V071. If it is, contact a franchised Tiffin service provider to arrange the cruise control repair. Reference recall number 12V071 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tiffin's recall remedy says the vehicles will be repaired free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is reduced control of the vehicle. If cruise control does not cancel when the brake is applied, or if speed increases after cruise control is set, the driver has less control of the recreational vehicle, increasing crash risk.
What if I bought my Tiffin Bus or Zephyr used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Bus or Zephyr is included, then contact Tiffin at 1-256-356-8661 or a franchised Tiffin service provider.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V071000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 12V071 |
| NHTSA recall # (full) | 12V071000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →