Recall 12V067 affects 4,032 2009-2011 Mack Mru and Leu trucks because the front axle can crack. Repair is free at any franchised Mack dealer.
Mack is recalling 4,032 2009-2011 Mru and Leu trucks because the front axle can crack and fracture. A complete fracture can make the driver lose control and increase crash risk, and the Mack dealer repair will be free once available.
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What's wrong?
The front axle on 2009-2011 Mack Mru and Leu trucks is the main beam across the front suspension. It supports the front of the truck, holds the front wheel ends in alignment, and helps the steering and suspension keep the tires planted under load. In NHTSA campaign 12V067, the recalled part is in the front suspension.
On affected trucks, that front axle can crack and fracture. A crack starts as a structural break in the axle beam, then grows until the axle no longer carries load as designed. Mack's recall filing does not name a separate maintenance mistake or driver action as the cause, so owners should treat this as a part failure tied to the recalled axle.
There is no warning sign before failure. A visible crack, unusual front-end noise, steering change, or uneven stance needs dealer attention, but the recall does not list a reliable early symptom.
Who's affected?
Spans the Mru and Leu across 2009-2011, with the same front suspension component listed for each included model year.
| 2009 Mack Mru | front suspension |
|---|---|
| 2010 Mack Leu | front suspension |
| 2011 Mack Leu | front suspension |
| 2010 Mack Mru | front suspension |
| 2011 Mack Mru | front suspension |
| Units affected | 4,032 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Complete axle beam fractures can make the driver lose control of the vehicle and increase crash risk. No warning sign is listed before failure, so schedule the recall service promptly and ask the dealer about the interim inspection if the truck has not been repaired. Repair will be free at any franchised Mack dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2011 Mack Mru or Leu is included in this recall.
- Contact a franchised Mack dealer and ask whether the free front-axle beam replacement is open for your truck.
- Request the interim magnetic-particle inspection if the dealer cannot complete the axle-beam replacement yet.
- Reference recall number 12V067 when you call Mack or the dealer.
- Drive cautiously until Mack completes the inspection or axle-beam repair. Stop driving and call the dealer if the front axle shows cracking or damage.
What happens at the repair
At the dealer, a Mack technician provides a magnetic particle inspection as the interim step to find cracked front axle beams. If an axle beam is cracked, the vehicle needs the recall repair path before it returns to service. Mack's final repair is replacement of the affected axle beams, and the dealer repair will be free once parts are available. Parts and labor for the interim inspection are also covered under recall 12V067.
Timeline
| February 21, 2012 | NHTSA published the recall |
|---|---|
| September 20, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V067?
Recall 12V067 covers 4,032 Mack refuse trucks with front axle beams that can crack and fracture. The affected trucks are 2009-2011 Mack Mru and 2010-2011 Mack Leu vehicles. A complete fracture can cause loss of control and increase crash risk.
What should I do if my 2009-2011 Mack Mru or Leu is on this recall?
Check your VIN to confirm your specific truck is included in recall 12V067. If it is, contact a franchised Mack dealer to schedule the front axle inspection or axle beam replacement. Reference recall number 12V067 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mack provides the front axle inspection and affected axle beam replacement free of charge at a franchised Mack dealer.
What is the safety risk?
The safety risk is loss of vehicle control if the front axle beam cracks completely and fractures. Mack's filing says that failure increases crash risk. Until the dealer completes the inspection or replacement, ask the service desk whether the truck needs to stay out of service.
What if I bought this Mack truck used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Mru or Leu is included, then contact a franchised Mack dealer and reference recall number 12V067.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V067000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 12V067 |
| NHTSA recall # (full) | 12V067000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →