Recall 11V604 covers 51 2012 Jaguar Xf vehicles with an incorrect GVWR certification label. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 51 2012 Xf vehicles under recall 11V604 because the certification label lists the gross vehicle weight rating incorrectly. If the vehicle is loaded beyond its correct rating, stability can be reduced and crash risk increases; the Jaguar dealer repair will be free once available.
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What's wrong?
The certification label on the 2012 Jaguar Xf is the factory label that lists key vehicle limits, including the gross vehicle weight rating. That rating tells an owner, dealer, or inspector the maximum loaded weight the vehicle is certified to carry, including passengers, cargo, and equipment.
On affected Xf vehicles, the gross vehicle weight rating was printed incorrectly on the label. The issue is the label information, not a failed brake, steering, engine, or electrical part. If the printed rating is wrong, a person relying on the label has incorrect weight information for loading or service decisions.
There is no warning sign before failure. Owners will not feel, hear, or smell this label problem while driving, because the defect is in the certification information printed on the vehicle rather than a part that changes how the vehicle operates.
Who's affected?
| 2012 Jaguar Xf | vehicle label (placard or certification) |
|---|---|
| Units affected | 51 |
Not every 2012 Jaguar Xf sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
An incorrect label can let an owner overload the vehicle without realizing it. Exceeding the GVWR can reduce vehicle stability and increase the risk of a crash. Confirm the correct loading limit with a Jaguar dealer before carrying heavy passengers or cargo. Repair will be free at any franchised Jaguar dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Jaguar Xf is included in this recall.
- Watch for Jaguar's owner letter or use your VIN result if the letter never reached you.
- Contact a franchised Jaguar dealer and reference recall number 11V604 when you ask about the free certification-label replacement.
- Bring the recall notice or VIN result to the dealer so the service desk can match the label repair to your vehicle.
- Avoid loading the vehicle above the corrected GVWR shown after the label replacement.
What happens at the repair
At the dealer, a Jaguar technician replaces the incorrect certification label on the 2012 XF with a corrected label. The label lists required certification information, including the gross vehicle weight rating, so the repair is a paperwork and label correction rather than a parts replacement inside the vehicle. Jaguar says this service is performed free of charge. Because the repair is not marked as available in the campaign details, confirm the label replacement with the dealer before planning the visit.
Timeline
| December 28, 2011 | NHTSA published the recall |
|---|---|
| January 23, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V604?
Recall 11V604 covers 51 2012 Jaguar Xf vehicles with an incorrect certification label. The label states the gross vehicle weight rating incorrectly, so an owner can overload the vehicle without realizing it. Jaguar dealers replace the label for free.
What should I do if my 2012 Jaguar Xf is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V604. If it is, contact a franchised Jaguar dealer and ask for the certification label replacement. Reference recall number 11V604 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jaguar's remedy says dealers will replace the certification label free of charge. Any franchised Jaguar dealer can perform the recall repair.
What is the safety risk?
The risk is overloading the vehicle because the certification label states the gross vehicle weight rating incorrectly. If owners load beyond the correct rating, the vehicle can lose stability and crash risk increases. Jaguar dealers replace the label for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V604000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 11V604 |
| NHTSA recall # (full) | 11V604000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →