Recall 11V572 affects 69 2010-2011 Startrans Mfsab school buses for loose self-latching seat cushions. Repair is free at a franchised Startrans dealer.
Startrans is recalling 69 2010-2011 Mfsab school buses because C. E. White self-latching seat cushions can fail to secure the cushion to the frame. In a crash, a loose seat cushion can flip out of place, injure occupants, or block emergency exit; the Startrans dealer repair will be free once available.
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What's wrong?
The self-latching seat cushion on 2010-2011 Startrans Mfsab school buses is the part of the passenger seat that locks the cushion to the seat frame. That latch is supposed to engage after the cushion is installed, so the seat stays secured as part of the bus seating and crash protection system.
On affected buses, the self-latching mechanism does not activate as designed. When the latch fails to engage, the cushion is not retained to the frame the way Federal Motor Vehicle Safety Standard No. 222 requires. The recall identifies the problem at the latch mechanism, not at the seat frame or the rest of the barrier system.
There is no warning sign before failure. An owner or service technician would need to inspect the seat cushion latch to confirm whether the cushion is secured to the frame.
Who's affected?
Covers the same seat assembly concern across the 2010 and 2011 Mfsab buses.
| 2011 Startrans Mfsab | seat assembly |
|---|---|
| 2010 Startrans Mfsab | seat assembly |
| Units affected | 69 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A seat cushion that flips out of place during a crash raises the risk of injury for vehicle occupants. An out of position cushion also interferes with emergency exit from the vehicle after a crash. Ask the dealer for repair timing and use extra care carrying passengers until the seat is fixed. Repair will be free at any franchised Startrans dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Startrans Mfsab is included in this recall.
- Contact Startrans customer service at 1-574-642-4730 to confirm repair handling for recall number 11V572.
- Schedule the free seat-cushion repair that secures the cushion to the frame.
- Bring the recall notice if Startrans mailed one, or give the dealer recall number 11V572 when you call.
- Keep passengers out of any seat with a cushion that does not latch until the repair is complete.
What happens at the repair
At the dealer, a Startrans technician repairs the seat cushion retention system covered by recall 11V572. The work focuses on the C. E. White self-latching seat cushions, where the latch that holds the cushion to the frame did not activate as designed. The dealer repair will be free once available. The recall notice does not give a repair time, so ask the service desk what to expect when scheduling.
Timeline
| December 2, 2011 | NHTSA published the recall |
|---|---|
| January 16, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V572?
Recall 11V572 covers 69 2010-2011 Startrans Mfsab school buses with C. E. White self-latching seat cushions. The latch can fail to secure the cushion to the frame, so Startrans dealers will repair the seats for free.
What should I do if my 2010-2011 Startrans Mfsab is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V572. If it is, contact a franchised Startrans dealer to schedule the seat repair. Reference recall number 11V572 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Startrans dealers will repair the affected seats free of charge. Startrans also listed owner support at 1-574-642-4730.
What is the safety risk?
The safety risk is that an unsecured seat cushion can flip up out of place in a crash. NHTSA campaign 11V572 says occupants can be injured, and an out-of-position cushion can interfere with emergency exit from the bus.
When did the Startrans recall repair begin?
The safety recall began on January 16, 2012. If your 2010-2011 Startrans Mfsab is included and the seat repair was never completed, contact a franchised Startrans dealer and reference recall 11V572.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V572000 |
|---|---|
| Startrans customer service | 1-574-642-4730 |
| NHTSA recall # | 11V572 |
| NHTSA recall # (full) | 11V572000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →