Recall 11V568 affects 360 2007-2011 Medix Type Ii Ambulance vehicles for rear-facing lap-only belts. Repair is free at any franchised Medix dealer.
Medix is recalling 360 2007-2011 Type Ii Ambulance vehicles because rear-facing patient compartment seats were installed with lap-belt-only restraints that do not meet occupant crash protection rules. A nonconforming belt in that seat position increases injury risk in a crash, and the Medix dealer repair will be free once available.
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What's wrong?
The rear patient-compartment seat belt on a 2007-2011 Medix Type Ii Ambulance is supposed to hold an occupant in position during a crash. On rear-facing seats, the belt system is part of the ambulance's occupant crash protection, keeping the person restrained against the direction of travel while the vehicle stops or changes direction under crash forces.
On the affected ambulances, Medix installed rear-facing patient-compartment seats with a Type I belt, which is a lap belt only. That configuration does not meet Federal Motor Vehicle Safety Standard 208 for occupant crash protection. The problem is the belt setup, not a worn part or a part that breaks after use.
There is no warning sign before failure. An owner or fleet operator would notice the issue only by checking the rear-facing seat in the patient compartment and confirming whether it has a lap-belt-only configuration.
Who's affected?
The scope is one Medix Type Ii Ambulance model across five model years, with the same rear seat belt component listed for each year.
| 2010 Medix Type Ii Ambulance | seat belt |
|---|---|
| 2008 Medix Type Ii Ambulance | seat belt |
| 2011 Medix Type Ii Ambulance | seat belt |
| 2009 Medix Type Ii Ambulance | seat belt |
| 2007 Medix Type Ii Ambulance | seat belt |
| Units affected | 360 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A non-conforming seat belt increases the risk of injury to the seated person in a crash. If your VIN is included, avoid using that seating position until the belt is replaced, and schedule the recall repair soon. Repair will be free at any franchised Medix dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2011 Medix Type Ii Ambulance is included in this recall.
- Contact Medix customer service at 1-574-266-0911 to confirm service instructions for the free lap-and-shoulder belt replacement.
- Reference recall number 11V568 when you call, and keep the Medix owner notice with the ambulance service file.
- Limit use of the rear-facing patient-compartment seat until the seat belt is replaced with the required lap-and-shoulder belt design.
What happens at the repair
At the dealer, a Medix technician replaces the rear-facing patient compartment seat belt as required, changing the Type I lap-belt setup to a Type II lap and shoulder belt. The current remedy status is not confirmed in the recall filing, so do not assume the final repair can be scheduled until the dealer verifies parts and instructions. The dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| December 2, 2011 | NHTSA published the recall |
|---|---|
| January 4, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V568?
Recall 11V568 covers 360 2007-2011 Medix Type Ii Ambulance vehicles with rear-facing patient-compartment seats that were fitted with Type I lap belts instead of Type II lap-and-shoulder belts. Medix will replace the nonconforming seat belt with the required design for free.
What should I do if my 2007-2011 Medix Type Ii Ambulance is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 11V568. If it is, contact a franchised Medix service contact or Medix at 1-574-266-0911 to arrange the seat-belt replacement. Reference recall number 11V568 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall remedy at no cost, and Medix states it will replace the affected seat belt with a Type II lap-and-shoulder design free of charge.
What is the safety risk?
The safety risk is increased injury to the seat occupant in a crash. The recall concerns rear-facing patient-compartment seats with a nonconforming lap-belt-only setup. The remedy is a Type II lap-and-shoulder belt replacement, performed free of charge.
What if I bought this Medix ambulance used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2007-2011 Medix Type Ii Ambulance is included, then call the service contact and reference recall number 11V568.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V568000 |
|---|---|
| Medix customer service | 1-574-266-0911 |
| NHTSA recall # | 11V568 |
| NHTSA recall # (full) | 11V568000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →