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Campaign 11V564 Posted December 1, 2011 220 units

2008-2011 E-One Quest/Cyclone Ii/Typhoon Recall 11V564: ESC

Recall 11V564 covers 220 2008-2011 E-One Quest, Cyclone Ii, and Typhoon vehicles for ESC module errors. Repair is free at any franchised E-One dealer.

E-One is recalling 220 2008-2011 Quest, Cyclone Ii, and Typhoon vehicles equipped with Meritor WABCO electronic stability control modules because body roll and road incline can distort the system's slip-angle calculation. The ESC can apply the outer front brake when it reads oversteer, which can move the vehicle from its intended line of travel and raise crash risk; the dealer repair will be free once available.

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What's wrong?

The electronic stability control system on 2008-2011 E-One Quest, Cyclone Ii, and Typhoon vehicles is designed to help keep the vehicle stable when it senses a skid or loss of directional control. It reads steering, body movement, and wheel-speed information, then applies selected brakes when the vehicle path does not match the driver's intended path.

On affected vehicles, body roll and road inclination can interfere with the system's slip-angle calculation. That calculation is how the stability control module decides whether the vehicle is turning more sharply than intended. When the module reads the situation wrong, it can perceive oversteer and apply the outer front wheel brake until it decides the vehicle is stable.

An owner would experience this as stability control intervention that does not match the driving situation, especially under the road and driving conditions described in recall 11V564. There is no warning sign before failure.

Who's affected?

Spans three E-One fire truck lines across the 2008-2011 model years, all tied to electronic stability control.

2010 E-One Quest Electronic stability control (esc)
2009 E-One Cyclone Ii Electronic stability control (esc)
2010 E-One Cyclone Ii Electronic stability control (esc)
2011 E-One Cyclone Ii Electronic stability control (esc)
2011 E-One Quest Electronic stability control (esc)
Units affected220

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

During an ESC intervention, a delayed driver reaction can let the vehicle move away from its intended line of travel, increasing crash risk. If your VIN is included, schedule the recall repair and drive cautiously until the control module is replaced. Repair will be free at any franchised E-One dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2011 E-One Quest, Cyclone Ii, or Typhoon is included in this recall.
  2. Contact E-One customer service at 1-800-627-5050 to confirm current repair instructions before booking service.
  3. Ask whether your vehicle needs the free ESC control-module replacement that corrects unexpected front-axle brake application.
  4. Reference recall number 11V564 when you call a franchised E-One dealer or service location.
  5. Drive cautiously until E-One confirms the repair is complete, and leave extra space if the ESC applies braking unexpectedly.

What happens at the repair

At the dealer, an E-One technician follows the Meritor WABCO repair path and replaces the electronic stability control module. The final dealer repair will be free once available, with parts and labor covered under the recall. E-One notified owners after the safety recall began on December 16, 2011. If the service desk needs the repair details, identify recall 11V564 and the ESC control module replacement for 2008-2011 Quest, Cyclone Ii, and Typhoon vehicles.

Timeline

December 1, 2011 NHTSA published the recall
December 16, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V564?

Recall 11V564 covers 220 2008-2011 E-One Quest, Cyclone Ii, and Typhoon vehicles with Meritor WABCO electronic stability control modules. Under certain road and driving conditions, the ESC calculation can apply an outer front wheel brake, causing the vehicle to deviate from its intended path and increasing crash risk.

What should I do if my 2008-2011 E-One Quest, Cyclone Ii, or Typhoon is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 11V564. If it is, contact a franchised E-One dealer to schedule the ESC control module replacement. Reference recall number 11V564 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to perform the recall repair at no cost. E-One is working with Meritor WABCO to replace the electronic stability control module free of charge at a franchised E-One dealer.

What is the safety risk?

The safety risk is unintended brake application from the ESC system. If the driver reacts slowly during that ESC intervention, the vehicle can leave the intended line of travel, increasing crash risk. Confirm the VIN, then arrange the free control module replacement.

What if I bought my E-One vehicle used?

The free recall repair still applies. Federal recall law requires manufacturers to honor safety recalls regardless of ownership history. Check your VIN to confirm whether your specific 2008-2011 E-One Quest, Cyclone Ii, or Typhoon is included, then call an E-One dealer with recall number 11V564.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V564000
E-One customer service1-800-627-5050
NHTSA recall #11V564
NHTSA recall # (full)11V564000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →