Recall 11V559 affects 68 2008-2010 Double K Mainstreet and Villager buses for loose air-conditioner fuse holders. Repair will be free once available.
Double K is recalling 68 2008-2010 Mainstreet and Villager buses because a fuse can loosen in the Carrier GENV EM-1 evaporator unit, creating high resistance and arcing. Sufficient arcing can melt the fuse holder and bring flame, smoke, and fire risk; the dealer repair will be free once Double K makes it available.
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What's wrong?
The air conditioner evaporator unit on 2008-2010 Double K Mainstreet and Villager buses is part of the cabin cooling system. In these buses, the Carrier GenV EM-1 evaporator uses an Allied Motion motor assembly, and a Delphi Pack-Con III fuse holder protects that motor circuit by holding the fuse tight in its electrical path.
The problem is inside that fuse holder. Over time, heat and vibration can let the fuse loosen instead of staying firmly seated. A loose fuse creates high electrical resistance, which means the current has to push through a poor contact point. That poor contact can arc, or spark across the gap, inside the motor assembly.
There is no warning sign before failure. An owner or driver is not given a specific sound, light, smell, or operating symptom in the recall filing before the fuse loosens and the electrical contact begins to arc.
Who's affected?
Includes both Mainstreet and Villager models across the 2008, 2009, and 2010 model years, all tied to the air conditioner component.
| 2010 Double K Mainstreet | Air conditioner |
|---|---|
| 2008 Double K Mainstreet | Air conditioner |
| 2009 Double K Mainstreet | Air conditioner |
| 2008 Hometown Trolley Villager | Air conditioner |
| 2009 Hometown Trolley Villager | Air conditioner |
| 2010 Hometown Trolley Villager | Air conditioner |
| Units affected | 68 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Electrical arcing at the fuse holder can overheat the holder until it melts, with flame, smoke, or fire. If smoke or flame appears, stop using the vehicle and call Double K for repair instructions. Repair will be free at any franchised Double K dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Double K Mainstreet or Villager bus is included in this recall.
- Watch for Double K repair instructions if you have not received them; the retrofit kit is provided free of charge.
- Contact Double K or Carrier for the Carrier GenV EM-1 evaporator retrofit kit that addresses the loose fuse holder, arcing, smoke, flame, and fire risk.
- Reference recall number 11V559 when you call Double K or Carrier.
- Avoid using the affected air conditioner until the retrofit is complete if you notice smoke, flame, or heat near the fuse holder.
What happens at the repair
Double K has not provided an owner notification schedule for this repair. Once the repair path opens, Double K will tell owners how to obtain the Carrier retrofit kit and repair instructions. A Double K technician will use that kit to correct the evaporator unit fuse holder concern. The service is free of charge under the recall. Keep the recall notice with your bus records and ask Double K which service location should perform the kit installation.
Timeline
| October 4, 2011 | Owner notification mailed |
|---|---|
| November 15, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V559?
Recall 11V559 covers 68 2008-2010 Double K Mainstreet and Villager buses with Carrier GenV EM-1 evaporator units. The fuse in the fuse holder can loosen, create high resistance and arcing, and damage the fuse holder. The retrofit kit and repair instructions are provided free of charge.
What should I do if my 2008-2010 Double K Mainstreet or Villager is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V559. If it is, contact Double K or Carrier for the retrofit kit and repair instructions. Reference recall 11V559 when you call. The service is free.
Is the recall repair free?
Yes. The recall remedy is free under the manufacturer's recall program. Double K provides owner instructions for getting the Carrier retrofit kit, and the source remedy states that this service is performed free of charge.
What is the safety risk?
The safety risk is fire. If arcing at the fuse holder is strong enough, the fuse holder can melt and produce flame, smoke, and fire. Until the recall work is complete, treat smoke, burning odor, or visible electrical damage around the evaporator unit as a service issue.
What if I bought this bus used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the current owner. Check your VIN, then contact Double K or Carrier with recall 11V559 so they can confirm the bus and explain how to get the retrofit kit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V559000 |
|---|---|
| Double K customer service | 1-800-793-4741 |
| NHTSA recall # | 11V559 |
| NHTSA recall # (full) | 11V559000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →