Recall 11V556 affects 9 2012 Starcraft Travel Star and Autumn Ridge travel trailers for overheating power converters. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 9 2012 Travel Star and Autumn Ridge travel trailers under recall 11V556 because the power converter was built with an undersized input coil. The converter can overheat, smoke, and melt, creating a fire risk with injury or death listed in the filing; the Starcraft dealer repair will be free once available.
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What's wrong?
The power converter in a 2012 Starcraft Travel Star or Autumn Ridge travel trailer is the electrical box that changes incoming AC power into DC power for the trailer's low-voltage circuits and battery charging. It is supposed to accept power from the campsite hookup, regulate it, and feed the trailer's electrical equipment without excess heat.
On affected trailers, the converter was built with an undersized input coil. That coil is part of the converter's power-handling circuit, and it is not sized correctly for the load passing through it. When the converter is in use, the undersized coil can overheat. The converter can then smoke, melt, and stop working as designed.
There is no warning sign before failure. If you see smoke, smell hot plastic, or find melting around the converter, stop using the electrical system and have the trailer checked by a Starcraft dealer.
Who's affected?
The scope crosses two Starcraft trailer lines, both tied to the electrical equipment component.
| 2012 Starcraft Travel Star | Electrical |
|---|---|
| 2012 Starcraft Autumn Ridge | Electrical |
| Units affected | 9 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
NHTSA campaign 11V556 states that the defect creates a fire risk, with injury or death as the consequence. If your VIN is included, schedule service soon and ask the dealer how to handle the trailer before repair. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Starcraft Travel Star or Autumn Ridge travel trailer is included in this recall.
- Review any Starcraft owner notice you received for recall number 11V556 and the repair instructions.
- Call Starcraft customer service at 1-800-945-4787 if you need the notice or repair instructions.
- Contact a franchised Starcraft dealer to ask about the free power-converter repair that addresses overheating, smoking, and melting.
- Avoid using the trailer's electrical system until Starcraft or the dealer confirms the repair path for your VIN.
What happens at the repair
At the dealer, a Starcraft technician checks the travel trailer repair covered by recall 11V556, with attention to the power converter and the undersized input coil issue described for the affected 2012 Travel Star and Autumn Ridge trailers. The recall began on February 17, 2012. Because the repair status is not listed here, have the dealer confirm the recall is open for your VIN before you schedule service. The dealer repair will be free once available, and parts and labor are covered under the recall.
Timeline
| November 15, 2011 | NHTSA published the recall |
|---|---|
| February 17, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V556?
Recall 11V556 covers 9 2012 Starcraft Travel Star and Autumn Ridge travel trailers with power converters that can have an undersized input coil. The converter can overheat, smoke, and melt, creating a fire, injury, or death risk. Starcraft dealers will repair the trailer for free.
What should I do if my 2012 Starcraft Travel Star or Autumn Ridge is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 11V556. If it is, contact a franchised Starcraft dealer to arrange the electrical equipment repair. Reference recall number 11V556 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Starcraft's remedy says Starcraft dealers will repair the affected travel trailers as necessary free of charge.
What is the safety risk?
The safety risk is fire. On affected trailers, the power converter can overheat, smoke, and melt because of an undersized input coil. Recall 11V556 lists fire, injury, or death as the official consequence, so confirm the VIN and arrange the free dealer repair.
What if I bought this Starcraft travel trailer used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received Starcraft's notice, check your VIN to see whether your 2012 Travel Star or Autumn Ridge is included, then call a franchised Starcraft dealer with recall number 11V556.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V556000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 11V556 |
| NHTSA recall # (full) | 11V556000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →