Home/ Recalls/ Startrans/ 11V492
Campaign 11V492 Posted October 3, 2011 444 units

2007-2011 Startrans Mfsab Recall 11V492: Mirror Decal

Recall 11V492 covers 444 2007-2011 Startrans Mfsab school activity buses missing the rearview-mirror warning decal. Startrans provides the decal and placement instructions free.

Startrans is recalling 444 2007-2011 Mfsab school activity buses because the rear view mirror is missing the required decal that tells drivers when to use the cross view mirrors. Improper mirror use can reduce the driver's rear view and increase crash risk; the Startrans dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The rear view mirror system on a 2007-2011 Startrans Mfsab school activity bus does more than show traffic behind the bus. The interior mirror works with the cross view mirrors, which help the driver check areas around the front and sides of the bus when children or passengers are near the vehicle. The missing decal is part of that system because it tells the driver when those cross view mirrors are meant to be used.

On affected buses, the rear view mirror was installed without the required warning decal. That decal tells the operator to use the cross view mirrors while the bus is stopped, and not to use them while the bus is moving. Without that instruction in front of the driver, the bus does not meet the federal rearview mirror standard, and the operator loses a required reminder about correct mirror use.

There is no warning sign before failure. The issue is a missing label, so an owner or fleet manager would identify it by checking the rear view mirror area for the required decal.

Who's affected?

Spans five model years (2007-2011), with the same interior rearview mirror visibility component listed for each model year.

2011 Startrans Mfsab visibility component
2008 Startrans Mfsab visibility component
2007 Startrans Mfsab visibility component
2009 Startrans Mfsab visibility component
2010 Startrans Mfsab visibility component
Units affected444

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Cross view mirror images can show another vehicle in the wrong location. Relying on those mirrors without checking the surrounding area reduces the clear rear view and increases crash risk. Use extra care when backing, changing position, or checking traffic behind the bus. Repair will be free at any franchised Startrans dealer once available.

What should I do?

  1. Check your VIN to confirm your 2007-2011 Startrans Mfsab is included in this recall.
  2. Contact Startrans customer service at 877-258-1391 to request the missing rear-view-mirror warning decal and placement instructions.
  3. Reference recall number 11V492 when you call so Startrans can match the bus to the correct recall.
  4. Place the decal exactly where the Startrans instructions show so the bus operator sees the cross-view-mirror warning.
  5. Use the cross-view mirrors only as the warning decal directs until the decal is installed.

What happens at the repair

The source remedy says Startrans mailed the required mirror decal and placement instructions after the safety recall began on November 10, 2011. Because the filing does not list a current dealer repair status, confirm the repair path with a Startrans dealer before scheduling. A Startrans technician can verify decal placement on the rear view mirror and install or replace the missing warning decal if needed. The recall remedy is free once available through the recall process.

Timeline

October 3, 2011 NHTSA published the recall
November 10, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V492?

Recall 11V492 covers 444 2007-2011 Startrans Mfsab school activity buses built without the required rear-view-mirror decal. The decal tells operators to use cross-view mirrors only while stopped. Startrans mailed the required decal and placement instructions for this recall.

What should I do if my 2007-2011 Startrans Mfsab is on this recall?

Check your VIN to confirm your specific bus is included in recall 11V492. If it is, make sure the required rear-view-mirror decal is installed in the correct location. Startrans can provide recall support at 877-258-1391. Reference recall 11V492 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 11V492, Startrans mailed the required decal and detailed placement instructions so the missing mirror-warning label can be added to the affected bus.

What is the safety risk?

The safety risk is reduced rear visibility from improper cross-view-mirror use. Cross-view mirrors do not accurately show another vehicle's location while the bus is moving. Without the required decal warning, the operator has less guidance, increasing the risk of a crash.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V492000
Startrans customer service877-258-1391
NHTSA recall #11V492
NHTSA recall # (full)11V492000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →