Recall 11V477 covers 8 2010-2011 Vactor Jetter-F and Jetter-V sewer cleaners with miswired interlocks. Vactor repaired them free in the field.
Vactor is recalling 8 2010-2011 Jetter-F and Jetter-V sewer cleaners because a miswired safety interlock does not stop the operator from remotely increasing engine speed while the vehicle is in gear. The engine can overpower the parking brake and move the vehicle while the operator is outside the cab; a Vactor dealer repair will be free once available.
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What's wrong?
The safety interlock on 2010-2011 Vactor Jetter-F and Jetter-V sewer cleaners is part of the equipment control system. Its job is to protect operators during sewer cleaning by keeping the unit from allowing vehicle movement while cleaning operations are underway. That matters because the operator is working around powered equipment, hoses, and a vehicle that is supposed to stay put.
On affected units, one of those interlocks was wired incorrectly during manufacturing. An interlock only protects the crew when its signal reaches the right control circuit. With the wiring wrong, the system does not reliably block vehicle movement during sewer cleaning operations, so the protection built into the equipment is not working as intended.
Because the issue is in the wiring, normal setup does not give the operator a clear change to feel or see. There is no warning sign before failure.
Who's affected?
Both Jetter-F and Jetter-V units are included for 2010 and 2011, with the same equipment component named across the scope.
| 2010 Vactor Jetter-F | Equipment |
|---|---|
| 2011 Vactor Jetter-F | Equipment |
| 2011 Vactor Jetter-V | Equipment |
| 2010 Vactor Jetter-V | Equipment |
| Units affected | 8 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
The interlock does not block remote engine-speed increases while the vehicle is in gear. The engine can overpower the parking brake, letting the vehicle move while the operator is outside the cab and putting the operator or nearby people at injury risk. Repair will be free at any franchised Vactor dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Vactor Jetter-F or Jetter-V is included in this recall.
- Contact Vactor customer service at 1-847-622-7069 to confirm whether the free field repair has been completed.
- Reference recall number 11V477 when you call so Vactor can match the unit to the correct campaign.
- Avoid sewer-cleaning operation until Vactor confirms the interlock wiring repair is complete.
- Keep operators and bystanders clear of the unit if engine speed is increased during service checks.
What happens at the repair
Vactor reported that owners were notified and all 8 Jetter-F and Jetter-V sewer cleaners were repaired in the field free of charge. In the field repair, a Vactor technician corrected the safety interlock wiring so the unit's protection system works as intended during sewer cleaning operations. The recall work began on August 17, 2011. Parts and labor were covered under the recall.
Timeline
| August 17, 2011 | Owner notification mailed |
|---|---|
| September 16, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V477?
Recall 11V477 covers 8 2010-2011 Vactor Jetter-F and Jetter-V sewer cleaners with a safety interlock wiring error. The interlock can fail to stop remote engine speed increases while the vehicle is still in gear, allowing unintended vehicle movement during sewer cleaning work.
What should I do if my 2010-2011 Vactor Jetter-F or Jetter-V is on this recall?
Check your VIN to confirm whether your specific sewer cleaner is included in recall 11V477. If it is, contact Vactor at 1-847-622-7069 and reference recall 11V477. Vactor reported that all 8 vehicles were repaired in the field free of charge.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Vactor stated that the affected vehicles were repaired in the field free of charge. The repair addressed the incorrectly wired safety interlock on the affected Jetter-F and Jetter-V units.
What is the safety risk?
The safety risk is unintended vehicle movement during sewer cleaning operations. If the vehicle is still in gear, the incorrectly wired interlock does not stop the operator from remotely increasing engine speed. The engine can overpower the parking brake while the operator is outside the cab, creating injury risk nearby.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V477000 |
|---|---|
| Vactor customer service | 1-847-622-7069 |
| NHTSA recall # | 11V477 |
| NHTSA recall # (full) | 11V477000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →