Recall 11V472 affects 205,233 2007-2008 Hyundai Santa Fe and Veracruz vehicles for a clock spring defect. Repair is free at franchised Hyundai dealers.
Hyundai recall 11V472 covers 205,233 2007-2008 Santa Fe and Veracruz vehicles because the clock spring contact assembly for the driver's air bag system can wear and create high resistance. If that happens, the driver's air bag will not deploy in a crash, which raises injury risk; the Hyundai dealer repair will be free once available.
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What's wrong?
The clock spring contact assembly in the 2007-2008 Hyundai Santa Fe and Veracruz sits inside the steering column behind the steering wheel. It keeps the driver air bag circuit connected while the wheel turns. That electrical path is part of the supplemental restraint system, the system that commands the driver air bag to deploy when a crash calls for it.
On affected vehicles, the clock spring contact assembly wears or becomes damaged through normal use over time. When that happens, the driver air bag circuit develops high electrical resistance. The signal path is no longer clean, and the driver air bag can fail to deploy when it is needed.
There is no warning sign before failure. The recall filing does not identify a symptom an owner can feel, hear, or see before the clock spring problem affects the air bag circuit.
Who's affected?
Covers Santa Fe and Veracruz SUVs from the 2007 and 2008 model years, all tied to the front air bag.
| 2007 Hyundai Santa Fe | front air bag |
|---|---|
| 2007 Hyundai Veracruz | front air bag |
| 2008 Hyundai Veracruz | front air bag |
| 2008 Hyundai Santa Fe | front air bag |
| Units affected | 205,233 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
High resistance in the driver's air bag clock spring can stop the driver's air bag from deploying in a crash. That reduces crash protection and increases injury risk. Schedule the recall repair soon and avoid delaying service because the air bag is part of crash protection. Repair will be free at any franchised Hyundai dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2008 Hyundai Santa Fe or Veracruz is included in this recall.
- Contact Hyundai customer service at 1-800-633-5151 to confirm the current repair path before scheduling.
- Call a franchised Hyundai dealer and reference recall number 11V472 when you ask about the free repair.
- Schedule the driver's air bag clock spring contact assembly replacement, which fixes the high-resistance condition that can stop the driver's air bag from deploying.
- Bring the recall notice if Hyundai sent one, or bring your VIN and recall number 11V472 to the dealer.
What happens at the repair
At the dealer, a Hyundai technician replaces the driver's air bag clock spring contact assembly, the part that carries the electrical connection for the driver's air bag through the steering wheel. Hyundai's remedy is a free replacement of that assembly, with parts and labor covered under recall 11V472. The filing says the safety recall began in November 2011. If your VIN is included, contact a Hyundai dealer and ask whether the clock spring replacement is still open for your vehicle.
Timeline
| September 9, 2011 | NHTSA published the recall |
|---|---|
| May 28, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V472?
Recall 11V472 covers 205,233 2007-2008 Hyundai Santa Fe and Veracruz vehicles with a driver's air bag clock spring contact assembly that can develop high resistance over time. In a crash, the driver's air bag will not deploy properly, increasing injury risk. Hyundai dealers replace the clock spring assembly for free.
What should I do if my 2007-2008 Hyundai Santa Fe or Veracruz is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V472. If it is, contact a franchised Hyundai dealer to schedule the driver's air bag clock spring replacement. Reference recall number 11V472 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hyundai will replace the driver's air bag clock spring contact assembly free of charge at any franchised Hyundai dealer.
What is the safety risk?
The safety risk is loss of driver air bag protection in a crash. If the clock spring develops high resistance, the driver's air bag will not deploy and will not properly protect the driver, increasing the risk of injuries.
What if I bought my Hyundai Santa Fe or Veracruz used?
The free repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2007-2008 Hyundai Santa Fe or Veracruz is included, then call a franchised Hyundai dealer with recall number 11V472.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V472000 |
|---|---|
| Hyundai customer service | 1-800-633-5151 |
| NHTSA recall # | 11V472 |
| NHTSA recall # (full) | 11V472000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →