Recall 11V446 affects 291 2011 Gillig Low Floor buses for a steering-column tilt-lock defect. Repair is free at any franchised Gillig dealer.
Gillig is recalling 291 2011 Low Floor buses under recall 11V446 because the tilt lock teeth in certain TRW steering columns were formed incorrectly. The steering column can slip upward from the driver's selected tilt position, interfere with vehicle control, and increase crash risk; the Gillig dealer repair will be free once available.
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What's wrong?
The steering column in the 2011 Gillig Low Floor bus holds the steering wheel and lets the driver set the wheel angle. Its tilt mechanism uses a support bracket with locking teeth. When the driver chooses a tilt position, a lock bar engages those teeth and keeps the column from moving during service.
On affected buses, the TRW TC34023 steering column has tilt lock teeth with the wrong profile and spacing. Because the teeth do not match the lock bar correctly, the bar does not fully engage the support bracket. The column can slip out of the driver-set tilt position and move upward until it catches at another tilt position.
There is no warning sign before failure. A driver can set the wheel normally, then find the column moving from that set position during operation.
Who's affected?
| 2011 Gillig Low Floor | steering column |
|---|---|
| Units affected | 291 |
Not every 2011 Gillig Low Floor bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Unintended steering column movement can interfere with the driver's control of the vehicle and increase the risk of a crash. Schedule the recall repair soon, and use extra care until the steering column is replaced. Repair will be free at any franchised Gillig dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Gillig Low Floor is included in this recall.
- Contact Gillig field service at 1-800-735-1500 to confirm the steering-column replacement process before sending the bus for service.
- Schedule the free steering-column replacement that fixes the tilt lock issue allowing the column to move upward.
- Bring the recall notice if Gillig mailed one, and reference recall number 11V446 when you call.
- Drive cautiously until the repair is complete, since steering-column movement can interfere with driver control.
What happens at the repair
The filing says Gillig notified owners and will replace the steering column at no charge. Once the dealer repair is available for an unrepaired 2011 Low Floor bus, a Gillig technician replaces the affected TRW steering column so the tilt lock teeth and lock bar are no longer relying on the defective column assembly. Parts and labor are covered under the recall. Gillig Field Service is the contact path listed for this campaign.
Timeline
| August 25, 2011 | NHTSA published the recall |
|---|---|
| September 14, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V446?
Recall 11V446 covers 291 2011 Gillig Low Floor buses with TRW TC34023 steering columns. The tilt-lock teeth on the support bracket can prevent full engagement, allowing the steering column to move upward from the driver's set tilt position. Gillig will replace the steering column for free.
What should I do if my 2011 Gillig Low Floor is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V446. If it is, contact Gillig service or your Gillig dealer to schedule the steering column replacement. Reference recall number 11V446 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Gillig's remedy states that the steering column replacement is free. Gillig Field Service can be reached at 1-800-735-1500 for scheduling help.
What is the safety risk?
The safety risk is interference with driver control. If the steering column slips from the set tilt position and moves upward, it can affect the driver's control of the bus and increase crash risk. Gillig's repair path is to replace the steering column for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V446000 |
|---|---|
| Gillig customer service | 1-800-735-1500 |
| NHTSA recall # | 11V446 |
| NHTSA recall # (full) | 11V446000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →