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Campaign 11V432 Posted August 22, 2011 22 units

2004, 2011 Eldorado Bus Recall 11V432: V-Band Clamp

Recall 11V432 covers 22 2004, 2011 Eldorado buses for failing DOC/DPF exhaust clamps. Free repair through authorized Cummins dealers now.

Eldorado is recalling 22 commercial buses from the 2004, 2011 model years, including Ez Rider Ii Max, Transmark, Xhf, and Axess models, because a V-band clamp T-bolt on the diesel oxidation catalyst or diesel particulate filter can fracture. Hot exhaust gases can vent before the tailpipe and create a fire risk; the dealer repair will be free once available.

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What's wrong?

On the 2004, 2011 Eldorado Ez Rider Ii Max, Transmark, Xhf, and Axess buses in this recall, the V-band clamp assembly holds exhaust aftertreatment sections together. It connects the inlet and outlet cone sections to the diesel oxidation catalyst and diesel particulate filter housing. Those parts clean diesel exhaust before it leaves the bus.

The weak point is the T-bolt inside the clamp assembly. Under stress or load, that bolt can fracture and fail. Once the bolt breaks, the clamp loses its grip. The inlet or outlet cone section attached to the DOC/DPF housing can then loosen and disconnect.

There is no warning sign before failure. After the clamp loosens, a driver or technician can notice an exhaust leak, unusual exhaust noise, or visible separation around the DOC/DPF housing.

Who's affected?

Covers Ez Rider Ii Max, Transmark, Xhf, and Axess buses across the 2004 and 2011 model years, all involving the engine and cooling system.

2011 Eldorado Ez Rider Ii Max Engine and engine cooling
2011 Eldorado Transmark Engine and engine cooling
2011 Eldorado Xhf Engine and engine cooling
2004 Eldorado Axess Engine and engine cooling
Units affected22

A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific bus.

What's the safety risk?

NHTSA campaign 11V432 says disconnected exhaust sections let hot exhaust gases vent before the tailpipe, creating a fire risk. If both clamps fail, the DOC/DPF housing can detach and become a road hazard. Schedule the recall repair soon. Repair will be free at any franchised Eldorado dealer once available.

What should I do?

  1. Check your VIN to confirm your 2004 or 2011 Eldorado Axess, Ez Rider Ii Max, Transmark, or Xhf is included in this recall.
  2. Contact Eldorado or an authorized Cummins dealer for the free V-band clamp repair that keeps hot exhaust gases inside the DOC and DPF housing.
  3. Bring the recall notice if you have it. If not, reference recall number 11V432 when you call.
  4. Avoid operating the bus if you smell exhaust heat, see loose exhaust hardware, or notice the DOC or DPF housing moving out of place.
  5. Call Cummins at 1-812-377-5000 with repair questions before arranging service.

What happens at the repair

Eldorado worked with Cummins to identify owners and notify them about campaign 11V432. The source record does not list a separate final-remedy status, but it says repairs are performed free of charge by authorized Cummins dealers. At the service visit, the dealer handles the Cummins diesel engine recall work connected to the V-band clamp assembly on the DOC and DPF. Ask the service desk to confirm that the inlet and outlet cone clamp repair is completed under this campaign before the bus returns to service.

Timeline

August 22, 2011 NHTSA published the recall
October 10, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V432?

Recall 11V432 covers 22 Eldorado buses with Cummins diesel engines and a V-band clamp T-bolt that can fracture. If the clamp loosens, hot exhaust gases can vent before the tailpipe, creating fire risk, and the DOC/DPF housing can detach as a road hazard.

What should I do if my 2004, 2011 Eldorado Ez Rider Ii Max, Transmark, Xhf, or Axess is on this recall?

Check your VIN to confirm your specific bus is included in recall 11V432. If it is, contact an authorized Cummins dealer to schedule the V-band clamp repair. Reference recall 11V432 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado's recall remedy says authorized Cummins dealers perform the repair free of charge.

What is the safety risk?

The safety risk is fire and road debris from the exhaust aftertreatment system. If the inlet or outlet sections disconnect, hot exhaust gases can vent before the tailpipe. If both clamps fail, the DOC/DPF housing can detach and create a road hazard.

When did the recall repair start?

The safety recall began on October 10, 2011. Because that date has passed, owners should use the VIN check first, then call an authorized Cummins dealer with recall 11V432 to confirm parts and appointment instructions.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V432000
Eldorado customer service1-812-377-5000
NHTSA recall #11V432
NHTSA recall # (full)11V432000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →