Recall 11V426 affects 5,663 2010-2012 International Workstar, Paystar, Transtar, and Prostar trucks for alternator-cable chafing. Repair will be free at franchised International dealers once available.
International is recalling 5,663 2010-2012 Workstar, Paystar, Transtar, and Prostar commercial trucks because an alternator cable can rub against the high-pressure power steering hose, chafe its insulation, and create an electrical short. That short can start a vehicle fire with risk of property damage, personal injury, or death; the International dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The alternator cable on 2010-2012 International Workstar, Paystar, Transtar, and Prostar trucks carries charging current from the alternator into the truck's electrical system. On the affected trucks, that cable sits near the high pressure power steering hose, which carries hydraulic fluid pressure used to assist steering. Both parts need enough clearance so vibration and engine movement do not wear through either surface.
The problem is routing. The alternator cable can rub against the power steering hose as the truck is driven. That contact wears the cable's outer insulation. Once the insulation is chafed through, the exposed conductor can touch the hose or nearby metal and create an electrical short.
There is no warning sign before failure. An owner or service technician can find the issue during inspection by seeing damaged cable insulation or contact between the cable and the power steering hose.
Who's affected?
Spans Workstar, Paystar, Transtar, and Prostar trucks across 2010-2012, all tied to the same electrical-system component.
| 2010 International Workstar | electrical system |
|---|---|
| 2011 International Paystar | electrical system |
| 2010 International Paystar | electrical system |
| 2012 International Paystar | electrical system |
| 2010 International Transtar | electrical system |
| 2010 International Prostar | electrical system |
| 2011 International Prostar | electrical system |
| 2012 International Workstar | electrical system |
| 2011 International Workstar | electrical system |
| 2012 International Transtar | electrical system |
| 2011 International Transtar | electrical system |
| 2012 International Prostar | electrical system |
| Units affected | 5,663 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An electrical short can start a vehicle fire, creating risk of property damage, personal injury, or death. Keep the truck in service only with caution, and call an International dealer for recall guidance soon. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2012 International Workstar, Paystar, Transtar, or Prostar is included in this recall.
- Confirm the current dealer instruction before scheduling; this campaign was superseded by recall 12V-196.
- Contact a franchised International dealer about the wire-routing bracket repair that moves the alternator cable away from the power steering hose.
- Reference recall number 11V426 when you call the dealer or International customer service.
- Avoid operating the truck if you smell smoke, see damaged wiring, or notice steering fluid leakage. Arrange service before using it again.
What happens at the repair
At the dealer, an International technician will install a bracket that routes the alternator wiring away from the high pressure power steering hose. That bracket is meant to stop the cable from rubbing the hose and damaging the wire insulation. International did not list a recall start date in this filing, so the repair is not confirmed available from this campaign. The dealer repair will be free once available. This campaign was later superseded by 12V-196, so ask the service desk to check that active campaign path when scheduling.
Timeline
| August 17, 2011 | NHTSA published the recall |
|---|---|
| December 15, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V426?
Recall 11V426 covers 5,663 2010-2012 International Workstar, Paystar, Transtar, and Prostar commercial trucks with certain MaxxForce 11 or 13 engines and alternator codes. The alternator cable can rub against the high-pressure power steering hose, chafe its insulation, and create an electrical short.
What should I do if my 2010-2012 International Workstar, Paystar, Transtar, or Prostar is on this recall?
Check your VIN to confirm your specific truck is included in recall 11V426. If it is, contact a franchised International dealer and ask about the wire-routing bracket repair. Reference recall 11V426 and the superseding campaign 12V196 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be completed at no cost. International dealers install a bracket that routes the alternator cable away from the power steering hose, with parts and labor covered for included trucks.
What is the safety risk?
The safety risk is vehicle fire. NHTSA's consequence for recall 11V426 states that an electrical short can cause a fire resulting in property damage, personal injury, or death. Confirm your VIN, then arrange the free dealer repair if your truck is included.
What if I bought this International truck used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. If you never received an owner letter, check your VIN and ask an International dealer to verify recall 11V426 and the superseding campaign 12V196.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V426000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 11V426 |
| NHTSA recall # (full) | 11V426000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →