Recall 11V418 covers 109 2000-2001 Terex HR37 and HR40 utility trucks with defective boom-cylinder rod ends. Repair is free at franchised Terex dealers.
Terex is recalling 109 2000-2001 HR37 and HR40 utility trucks because the aerial device's lower boom lift cylinder rod ends were made with material outside specification. The rod ends can crack and disconnect the cylinder during use, causing personal injury or death, and the dealer repair will be free once available.
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What's wrong?
The lower boom lift cylinder on 2000-2001 Terex HR37 and HR40 utility trucks is part of the aerial device, the bucket-and-boom equipment used to raise a worker above the truck. The cylinder is a hydraulic actuator: pressurized fluid moves a rod in and out so the lower boom can lift, lower, and hold position while the aerial device is in use.
On affected trucks, that cylinder contains rod ends made from material that did not meet Terex specifications. The rod end is the attachment point that connects the cylinder to the boom structure, so it has to carry load each time the boom moves or holds position. When the material is outside specification, the connection is not the part Terex intended to install, and the lower boom lift cylinder is at risk of not supporting the boom as designed.
There is no warning sign before failure. Treat the issue as a hidden component defect, even if the aerial device looks normal during setup.
Who's affected?
Spans the HR37 and HR40 across the 2000 and 2001 model years. All four year-and-model combinations list Equipment as the component.
| 2000 Terex HR37 | Equipment |
|---|---|
| 2001 Terex HR40 | Equipment |
| 2000 Terex HR40 | Equipment |
| 2001 Terex HR37 | Equipment |
| Units affected | 109 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Cracked cylinder rod ends can let the cylinder disconnect while the equipment is in use. That creates a risk of personal injury or death to the operator or people near the vehicle. Stop use if cracks are found and arrange dealer inspection. Repair will be free at any franchised Terex dealer once available.
What should I do?
- Check your VIN to confirm your 2000-2001 Terex HR37 or HR40 is included in this recall.
- Use the Terex owner notice mailed on August 30, 2011, if you have it, and reference recall number 11V418 when you call.
- Call Terex at 1-605-884-3892 for current instructions on completing the recall inspection.
- Schedule the lower boom lift cylinder inspection and hardness test that checks the rod ends for cracking before the cylinder disconnects in use.
- Avoid using the aerial device until the recall inspection and any required repair are complete.
What happens at the repair
Once the dealer repair is available, a Terex technician will inspect the lower boom lift cylinder rod ends for cracks and test the cylinder material for hardness. That inspection focuses on the lift cylinder parts that support the aerial device. The dealer repair will be free once available, with parts and labor covered under the recall. The source does not list a separate repair duration, so plan for the dealer to confirm timing when the vehicle is checked in.
Timeline
| August 8, 2011 | NHTSA published the recall |
|---|---|
| August 30, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V418?
Recall 11V418 covers 109 2000-2001 Terex HR37 and HR40 utility trucks with lower boom lift cylinder rod ends made from material outside specification. The rod ends can crack, disconnect the cylinder during use, and cause personal injury or death.
What should I do if my 2000-2001 Terex HR37 or HR40 is on this recall?
Check your VIN to confirm your specific utility truck is included in recall 11V418. If it is, contact a franchised Terex service location or Terex Utilities Warranty at 1-605-884-3892 to arrange the cylinder rod-end inspection and hardness test.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost to the owner. For recall 11V418, Terex dealers inspect the cylinder rod ends for cracks and test the cylinder material hardness as part of the recall remedy.
What is the safety risk?
The risk is tied to use of the aerial device. In recall 11V418, defective lower boom lift cylinder rod ends can crack, causing the cylinder to disconnect while in use. Terex states that personal injury or death can occur to the user or people near the vehicle.
What if I bought this Terex utility truck used?
The recall follows the vehicle, not the first owner. Check your VIN to confirm whether your 2000-2001 Terex HR37 or HR40 is included, then reference recall 11V418 when you contact Terex service or the Terex Utilities Warranty Department.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V418000 |
|---|---|
| Terex customer service | 1-605-884-3892 |
| NHTSA recall # | 11V418 |
| NHTSA recall # (full) | 11V418000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →