Recall 11V416 affects 149 2010-2012 Tiffin Phaeton motorhomes because the exhaust pipe sits too close to the floor. Free repair at any franchised Tiffin dealer.
Tiffin is recalling 149 2010-2012 Phaeton motorhomes because the exhaust pipe is mounted too close to the underside of the floor on certain PowerGlide chassis builds. Heat from the pipe can melt floor insulation and raise the risk of a fire; the Tiffin dealer repair will be free once available.
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What's wrong?
The exhaust pipe on a 2010-2012 Tiffin Phaeton carries hot exhaust gas away from the engine and routes it out through the tail pipe. On these motorhomes, that pipe runs beneath the coach floor, so the chassis layout depends on clear space between the pipe and the underside of the floor.
On affected Phaeton motorhomes with QBH, QKH, and QTH floor plans, 2010 EPA-certified engines, and PowerGlide chassis, the exhaust pipe is mounted too close to the floor. Normal exhaust heat then sits closer to flooring and nearby underbody materials than designed. The problem is the pipe location, not an owner adjustment or routine wear item.
There is no warning sign before failure. Owners should not wait for a smell, visible floor damage, or a dash light before treating the recall as active for an included VIN.
Who's affected?
Covers the 2010, 2011, and 2012 Phaeton model years, all tied to the same exhaust manifold, header, muffler, and tail pipe component.
| 2012 Tiffin Phaeton | Manifold/header/muffler/tail pipe |
|---|---|
| 2010 Tiffin Phaeton | Manifold/header/muffler/tail pipe |
| 2011 Tiffin Phaeton | Manifold/header/muffler/tail pipe |
| Units affected | 149 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Heat from the exhaust can melt insulation and result in a fire. Use caution until the repair is complete, and contact a Tiffin dealer to schedule the heat shield and exhaust insulation work. Repair will be free at any franchised Tiffin dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2012 Tiffin Phaeton is included in this recall.
- Contact Tiffin or a franchised Tiffin service center to ask whether the free repair is open for your VIN.
- Schedule the heat-shield and exhaust-insulation repair that keeps the exhaust pipe heat away from the floor insulation.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 11V416 when you call.
- Limit driving until the repair is complete; the exhaust pipe sits too close to the floor and heat can melt insulation.
What happens at the repair
Tiffin's filed remedy calls for a dealer to attach a heat shield to the bottom of the floor near the exhaust route. A Tiffin technician also wraps the exhaust pipe with an insulating sock or blanket so heat is kept away from the underside of the floor. The remedy status is not listed as available in this input, but the final dealer repair will be free once available for the vehicle.
Timeline
| August 8, 2011 | NHTSA published the recall |
|---|---|
| September 19, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V416?
Recall 11V416 covers 149 2010-2012 Tiffin Phaeton motorhomes with 2010 EPA-certified engines on PowerGlide chassis. The exhaust pipe is mounted too close to the underside of the floor, where heat can melt insulation and result in a fire. Tiffin dealers install added heat shielding and exhaust insulation for free.
What should I do if my 2010-2012 Tiffin Phaeton is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 11V416. If it is, contact a franchised Tiffin dealer to schedule the heat shield and exhaust insulation repair. Reference recall number 11V416 when you call. Tiffin can also be reached at 1-256-356-8661.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tiffin's recall remedy says dealers will perform the repair free of charge. The dealer attaches a heat shield to the floor area and wraps the exhaust pipe with an insulating sock or blanket.
What is the safety risk?
The safety risk is fire. In affected Tiffin Phaeton motorhomes, the exhaust pipe sits too close to the underside of the floor. Heat from the exhaust can melt insulation, which can result in a fire. The free dealer repair adds shielding and insulation to control that heat.
When did Tiffin start this recall repair?
Tiffin began the recall on September 19, 2011. If your 2010-2012 Phaeton changed owners or you never received a letter, check your VIN and call a franchised Tiffin dealer with recall number 11V416 to confirm the repair status.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V416000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 11V416 |
| NHTSA recall # (full) | 11V416000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →