Recall 11V394 affects 298,949 2008 Chrysler minivans for HVAC leaks reaching the airbag module. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 298,949 2008 Voyager, Town And Country, and Grand Caravan minivans because HVAC condensate can leak onto the occupant restraint control module. The leak can turn on the airbag warning light and trigger an unintended airbag deployment without warning, creating injury and crash risk; the dealer repair will be free once available.
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What's wrong?
The HVAC drain grommet on these 2008 Voyager, Town And Country, and Grand Caravan minivans is supposed to route air conditioner condensate, the water created when the system cools the cabin, out of the vehicle. The occupant restraint control module is the electronic unit that helps manage airbag deployment when crash sensors call for it.
On affected minivans, condensate from the HVAC drain grommet leaks onto that restraint control module instead of draining away. Water on the module interferes with the electronics that control the frontal airbag system. That electrical fault can turn on the airbag warning light and create the risk of an airbag deploying when there has not been a crash.
There is no warning sign before failure. After the leak reaches the module, the airbag warning light can turn on, but the recall describes the possible inadvertent airbag deployment as happening without warning.
Who's affected?
The scope spans Voyager, Town And Country, and Grand Caravan minivans, with front air bag and air conditioner components listed for the same model year.
| 2008 Chrysler Voyager | front air bag |
|---|---|
| 2008 Chrysler Town And Country | Air conditioner |
| 2008 Chrysler Voyager | Air conditioner |
| 2008 Chrysler Voyager | front air bag |
| 2008 Chrysler Town And Country | front air bag |
| 2008 Chrysler Town And Country | front air bag |
| 2008 Dodge Grand Caravan | Air conditioner |
| 2008 Dodge Grand Caravan | front air bag |
| 2008 Dodge Grand Caravan | front air bag |
| Units affected | 298,949 |
A matching 2008 model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
An unintended airbag deployment can injure the seat occupant in front of the deploying airbag and lead to a vehicle crash. If your VIN is included, schedule the recall service soon and avoid delaying the airbag-module replacement. Repair will be free at any franchised Chrysler dealer once available.
What should I do?
- Check your VIN to confirm whether your 2008 Chrysler Voyager, Chrysler Town And Country, or Dodge Grand Caravan is included in this recall.
- Contact a franchised Chrysler dealer and ask whether the air bag module replacement is open for your VIN.
- Reference recall number 11V394 when you call so the service desk can find the campaign.
- Schedule the free air bag module replacement that fixes the HVAC drain leak path to the restraint control module.
- Bring the recall notice if Chrysler mailed one, and tell the dealer if the airbag warning light is on.
What happens at the repair
At the dealer, a Chrysler technician replaces the affected air bag module. The repair addresses the occupant restraint control module issue described in recall 11V394, where HVAC condensate can leak onto the module and trigger an airbag warning light or an inadvertent airbag deployment. The dealer repair will be free once available for your VIN. Ask the service desk to confirm whether the replacement is open before arranging an appointment.
Timeline
| August 3, 2011 | NHTSA published the recall |
|---|---|
| October 21, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V394?
Recall 11V394 covers 298,949 2008 Chrysler Voyager, Town And Country, and Grand Caravan vehicles with an HVAC drain grommet leak that can send condensate onto the occupant restraint control module. That fault can trigger the airbag warning light and an inadvertent airbag deployment.
What should I do if my 2008 Chrysler Voyager, Town And Country, or Grand Caravan is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V394. If it is, contact a franchised Chrysler dealer and schedule the air bag module replacement. Reference recall number 11V394 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chrysler dealers will replace the affected air bag module free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is an inadvertent airbag deployment. NHTSA campaign 11V394 says that deployment can injure the seat occupant in front of the deploying airbag and cause a vehicle crash. The dealer repair replaces the affected air bag module for free.
What warning signs should I watch for?
The listed warning sign is an illuminated airbag warning light. The recall also says an inadvertent airbag deployment can happen without warning after HVAC condensate leaks onto the occupant restraint control module, so the VIN check is the deciding step.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V394000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 11V394 |
| NHTSA recall # (full) | 11V394000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →