Recall 11V393 affects 134 2011-2012 Triumph Sprint GT, Tiger 800, and Tiger 800 Xc motorcycles for top-box detachment. Repair is free at franchised Triumph dealers.
Triumph is recalling 134 2011-2012 Sprint GT, Tiger 800, and Tiger 800 Xc motorcycles because the top box locking handle is missing a clip, so the box can detach from the motorcycle. If the top box falls from the motorcycle, it can strike another vehicle and increase crash risk; the dealer repair will be free once Triumph opens it.
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What's wrong?
The top box on the 2011-2012 Triumph Tiger 800, Tiger 800 Xc, and Sprint GT is the removable storage case mounted behind the rider. Its locking handle is supposed to hold the case to its mount so luggage stays attached to the motorcycle during use.
On affected motorcycles, the locking handle is missing a clip inside the locking mechanism. That small clip helps keep the latch engaged. Without it, the lock assembly does not secure the top box as designed, and the case can detach from the motorcycle.
There is no warning sign before failure. The filing does not identify a sound, light, loose-handle feel, or other owner-noticeable symptom before the top box separates.
Who's affected?
Spans the Tiger 800, Tiger 800 Xc, and Sprint GT across the 2011 and 2012 model years, with equipment listed as the affected component.
| 2012 Triumph Tiger 800 | Equipment |
|---|---|
| 2012 Triumph Tiger 800 Xc | Equipment |
| 2011 Triumph Sprint GT | Equipment |
| 2012 Triumph Sprint GT | Equipment |
| 2011 Triumph Tiger 800 Xc | Equipment |
| 2011 Triumph Tiger 800 | Equipment |
| Units affected | 134 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
A top box that falls from the motorcycle can strike another vehicle and increase crash risk. If your VIN is included, schedule the repair soon so the dealer can add the fitment clip and secure the locking mechanism. Repair will be free at any franchised Triumph dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Triumph Tiger 800, Tiger 800 Xc, or Sprint GT is included in this recall.
- Contact Triumph customer service at 1-678-539-8782 to confirm repair instructions for your motorcycle.
- Ask a franchised Triumph dealer about the free fitment-clip installation that secures the top box locking handle and keeps the top box attached.
- Bring the recall notice if you have it, or reference recall number 11V393 when you call.
- Remove the top box until the locking-handle clip repair is complete.
What happens at the repair
At the dealer, a Triumph technician installs a new fitment clip on the top box locking handle spindle. That clip keeps the rack and pinion mechanism aligned so the top box does not detach from the motorcycle. Triumph's filing says the safety recall began on September 2, 2011. The dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| August 2, 2011 | NHTSA published the recall |
|---|---|
| September 2, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V393?
Recall 11V393 covers 134 2011-2012 Triumph Tiger 800, Tiger 800 Xc, and Sprint GT motorcycles with a missing clip in the top box locking handle. The top box can detach from the motorcycle. Triumph dealers install the fitment clip for free.
What should I do if my 2011-2012 Triumph Tiger 800, Tiger 800 Xc, or Sprint GT is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 11V393. If it is, contact a franchised Triumph dealer and ask for the top box locking handle clip repair. Reference recall number 11V393 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform safety recall repairs at no cost. Triumph dealers install the new fitment clip on the top box locking handle spindle for free, including the parts and labor tied to recall 11V393.
What is the safety risk?
The safety risk is that the top box can fall from the motorcycle and strike another vehicle, increasing crash risk. The dealer repair adds the missing clip to keep the locking handle mechanism aligned and prevent the top box from disengaging.
What if I bought this Triumph motorcycle used?
The free repair still applies. Recall coverage follows the motorcycle, not the first owner. Check your VIN to confirm whether your Tiger 800, Tiger 800 Xc, or Sprint GT is included, then call a franchised Triumph dealer with recall number 11V393.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V393000 |
|---|---|
| Triumph customer service | 1-678-539-8782 |
| NHTSA recall # | 11V393 |
| NHTSA recall # (full) | 11V393000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →