Recall 11V386 affects 63 2010-2011 Altec Aerial Device vehicles with unprotected battery hot cables. Repair is free at any franchised Altec dealer.
Altec is recalling 63 2010-2011 Aerial Device utility vehicles because the battery fuse block was installed incorrectly, leaving the battery hot cable without fuse protection. The chassis batteries can short, start a fire, and increase the risk of death or serious injury; the Altec dealer repair will be free once available.
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What's wrong?
The battery fuse block on a 2010-2011 Altec Aerial Device utility vehicle is part of the main battery power feed. It holds the fuse that protects the battery cable, so electrical power has a controlled break point if the cable or connected circuit shorts. The battery hot cable is the cable that carries live battery power, even when the truck is sitting still.
On affected vehicles, the power source was connected to the wrong post on the fuse block. That placement bypasses the fuse instead of routing battery power through it. The result is an unprotected live battery cable, which defeats the fuse block's normal job and leaves the cable exposed to an electrical short without the intended fuse protection.
There is no warning sign before failure. An owner or technician will not be able to rely on a dashboard light, noise, smell, or change in operation to know the fuse block was wired incorrectly.
Who's affected?
Both model years listed below involve the same battery-cable issue.
| 2011 Altec Aerial Device | battery |
|---|---|
| 2010 Altec Aerial Device | battery |
| Units affected | 63 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
The chassis batteries can short and start a fire. This increases the risk of death or serious injury. If your VIN is included, arrange inspection and repair with an Altec dealer and follow any handling instructions they give before further use. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to confirm the free repair path for your vehicle.
- Schedule the battery-fuse-block inspection and repair that corrects the unprotected battery hot cable.
- Bring any Altec recall notice you have, and reference recall number 11V386 when you call.
- Park the vehicle away from ignition sources until Altec confirms the battery cable and fuse block are repaired.
What happens at the repair
At the dealer, an Altec technician inspects the battery cable connection at the fuse block and checks the fuse block mounting plate position on the battery. The technician then repairs any incorrect connection or mounting issue needed to put the battery hot cable back behind fuse protection. The filing says the safety recall began on August 1, 2011. Parts and labor are covered by the recall once the dealer repair is available.
Timeline
| July 28, 2011 | NHTSA published the recall |
|---|---|
| August 1, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V386?
Recall 11V386 covers 63 2010-2011 Altec Aerial Device utility vehicles with a battery fuse block that was installed incorrectly. The battery hot cable is left without fuse protection. Altec will inspect the fuse block, battery cable connection, and mounting plate, then repair the vehicle for free.
What should I do if my 2010-2011 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V386. If it is, contact Altec at 1-877-462-5832 or an authorized Altec service location to arrange the inspection and repair. Reference recall number 11V386 when you call.
Is the recall repair free?
Yes. Altec will inspect the battery cable connection to the fuse block, the fuse block mounting plate position, and repair the vehicle as needed free of charge. Federal recall law requires the manufacturer to complete the recall remedy at no cost to the owner.
What is the safety risk?
The safety risk is a chassis battery short that starts a fire, increasing the risk of death or serious injury. The defect involves an unprotected battery hot cable, so the repair path is to have Altec inspect the fuse block installation and correct the connection for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V386000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 11V386 |
| NHTSA recall # (full) | 11V386000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →