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Campaign 11V384 Posted July 26, 2011 6,803 units

1995-2008 Pierce Fire Trucks Recall 11V384: Fuel Tank

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 11V384 covers 6,803 1995-2008 Pierce fire trucks with fuel tank straps that can corrode and fracture. Ask Pierce about inspection and replacement.

Pierce is recalling 6,803 1995-2008 Arrow, Saber, Commercial, Dash, Arrow Xt, Custom Contender, Enforcer, Quantum, and Lance fire trucks under recall 11V384 because fuel tank straps can corrode from winter road salt or liquid de-icing chemicals. If the straps fracture, the tank can fall, spill diesel fuel, or cause the truck to stall; the dealer repair will be free once available.

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What's wrong?

Fuel tank straps are metal bands under the truck that hold the fuel tank tight against its mounts. On 1995-2008 Pierce Arrow, Saber, Commercial, Dash, Arrow Xt, Custom Contender, Enforcer, Quantum, and Lance fire trucks, those straps carry the weight of the tank and keep it from shifting while the truck moves, brakes, and turns.

The problem starts when winter road salt or liquid de-icing chemicals collect on the straps. Over time, corrosion eats into the metal and weakens the strap. Once a strap loses enough strength, it can fracture and stop supporting the tank. If the tank is no longer held in place, it can fall from the truck.

There is no warning sign before failure. Drivers should not expect a dashboard light, fuel gauge change, or other in-cab alert before a corroded strap breaks.

Who's affected?

Spans 9 Pierce fire apparatus models across the 1995-2008 model years, all tied to the fuel system.

1996 Pierce Arrow fuel system
1996 Pierce Saber fuel system
2008 Pierce Commercial fuel system
2003 Pierce Commercial fuel system
2000 Pierce Commercial fuel system
Units affected6,803

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Power loss can stall the fire truck. If fuel tank straps fail, the tank can rupture and spill diesel fuel on the roadway, making the surface slick for the fire truck and nearby traffic and increasing crash risk. Schedule the inspection and strap repair promptly. Repair will be free at any franchised Pierce dealer once available.

What should I do?

  1. Check your VIN to confirm your 1995-2008 Pierce Arrow, Saber, Commercial, Dash, Arrow Xt, Custom Contender, Enforcer, Quantum, or Lance fire truck is included in this recall.
  2. Review the owner notice Pierce mailed on August 27, 2011, or call Pierce customer service if your department never received one.
  3. Ask Pierce about the fuel-tank-strap inspection or stainless-steel strap replacement that addresses corroded straps and fuel-tank separation.
  4. Reference recall number 11V384 when you call Pierce or a Pierce service location.
  5. Inspect for fuel-tank-strap corrosion before service use and keep the truck out of operation if the tank is loose or unsupported.

What happens at the repair

The recall filing does not list a current remedy status. Pierce's stated repair is age-based: for fire trucks less than 10 years old, a Pierce technician inspects the fuel tank straps and replaces corroded or fractured straps with stainless steel straps at no charge. For trucks older than 10 years, Pierce is not offering a free recall repair; replacement fuel tank straps are offered for purchase with installation instructions. Ask the Pierce service desk which path applies to your VIN before approving work.

Timeline

July 26, 2011 NHTSA published the recall
August 27, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V384?

Recall 11V384 covers 6,803 1995-2008 Pierce fire trucks with fuel tank straps that can corrode from winter road salt or liquid de-icing chemicals. If the straps fracture, the fuel tank can fall, the truck can stall, and spilled diesel fuel can increase crash risk.

What should I do if my 1995-2008 Pierce Arrow, Saber, Commercial, Dash, Arrow Xt, Custom Contender, Enforcer, Quantum, or Lance is on this recall?

Check your VIN to confirm whether your specific fire truck is included in recall 11V384. If it is, contact a franchised Pierce dealer or Pierce at 1-920-832-3000. Ask whether the straps need inspection, replacement, or purchase under the age-based remedy described in the recall.

Is the recall repair free?

Not for every vehicle. Pierce's remedy stated that fire trucks less than 10 years old would receive fuel tank strap inspection and needed replacement free of charge. For vehicles older than 10 years, Pierce offered replacement fuel tank straps for purchase and provided installation instructions.

What is the safety risk?

The safety risk is loss of power, stalling, or diesel fuel spilling onto the roadway if corroded fuel tank straps fracture and the tank falls from the truck. NHTSA campaign 11V384 states that a fire truck or nearby vehicles can slip or slide, increasing crash risk.

What if I bought this Pierce fire truck used?

The VIN still decides whether recall 11V384 applies. Used ownership does not remove a vehicle from the recall population. Check your VIN, then call a Pierce dealer or Pierce at 1-920-832-3000 with the recall number and ask which remedy path applies to that specific truck.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V384000
Pierce customer service1-920-832-3000
NHTSA recall #11V384
NHTSA recall # (full)11V384000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →