Recall 11V379 affects 300 2011 Mci E4500 and J4500 motor coaches for an underrated windshield-wiper fuse. Repair is free at any franchised Mci dealer.
Mci is recalling 300 2011 E4500 and J4500 motor coaches because an underrated fuse for the DOGA windshield wiper motor was installed at the factory. If the fuse blows, the wipers stop working, reducing driver visibility and increasing the risk of a crash, injury, or property damage; the Mci dealer repair will be free once available.
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What's wrong?
The windshield wiper motor on the 2011 Mci E4500 and J4500 motor coaches drives the wiper arms across the glass. It turns electrical power into the back-and-forth movement that clears rain, spray, and road grime from the windshield. The motor is protected by a fuse, which is designed to interrupt the circuit if the electrical load is too high.
On affected coaches, the factory installed a fuse that was not rated high enough for the DOGA windshield wiper motor. During operation, the fuse can blow and cut power to the wiper motor. Once that happens, the wipers stop working and the driver loses the normal way to clear the windshield while driving.
There is no warning sign before failure. The first thing the driver notices is the windshield wipers failing to operate when the switch is turned on, or stopping after the fuse has blown.
Who's affected?
Covers both Mci coach models in this recall, with the same rear wiper system component listed for each.
| 2011 Mci E4500 | wiper system |
|---|---|
| 2011 Mci J4500 | wiper system |
| Units affected | 300 |
A matching 2011 Mci E4500 or J4500 does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Reduced driver visibility increases the risk of a crash, personal injury, or property damage. Treat weak or failed visibility equipment as a reason to slow down, pull over safely, and arrange service. Repair will be free at any franchised Mci dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Mci E4500 or J4500 is included in this recall.
- Contact Mci customer service at 1-800-241-2947 if you did not receive the owner notice mailed on August 3, 2011.
- Ask a franchised Mci dealer to inspect the windshield-wiper fuse for recall number 11V379.
- Schedule the free fuse replacement if the dealer finds an underrated fuse that can stop the windshield wipers from operating.
- Avoid driving in rain or poor visibility until the wiper fuse inspection and any needed repair are complete.
What happens at the repair
At the dealer, an Mci technician inspects the windshield wiper motor fuse and replaces any underrated fuse installed at the factory. That fuse protects the wiper circuit, so the inspection focuses on whether the correct fuse is in place for the DOGA windshield wiper motor. The dealer repair is free once available, with parts and labor covered under recall 11V379. Ask the service desk to confirm the fuse inspection and replacement are completed before the coach returns to service.
Timeline
| July 27, 2011 | NHTSA published the recall |
|---|---|
| August 3, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V379?
Recall 11V379 covers 300 2011 Mci E4500 and J4500 motor coaches equipped with a DOGA windshield wiper motor. An underrated fuse was installed at the factory, and a blown fuse stops the windshield wipers from operating. Mci dealers inspect the fuse and replace any underrated fuse for free.
What should I do if my 2011 Mci E4500 or J4500 is on this recall?
Check your VIN to confirm your specific coach is included in recall 11V379. If it is, contact a franchised Mci dealer or Mci customer service at 1-800-241-2947 to arrange the fuse inspection and any needed fuse replacement. Reference recall 11V379 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Mci's remedy says dealers inspect the fuse and replace any underrated fuse free of charge.
What is the safety risk in recall 11V379?
The safety risk is reduced driver visibility if the windshield wipers stop operating. Mci's filing says reduced visibility can result in a crash, personal injury, or property damage. If your VIN is included, schedule the free dealer inspection and fuse replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V379000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 11V379 |
| NHTSA recall # (full) | 11V379000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →