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Campaign 11V375 Posted July 21, 2011 70 units

2008-2012 Ic Bus Be/Ce/Fe/Fesb Recall 11V375: Tape

Recall 11V375 covers 70 2008-2012 Ic Bus school buses with incomplete rear-exit reflective tape. Repair is free at franchised Ic Bus dealers.

Ic Bus is recalling 70 2008-2012 Be, Ce, Fe, and Fesb school buses because reflective tape on the rear exit door was not fully completed. The safety concern is reduced rear-door visibility for emergency personnel during an emergency, and the dealer repair will be free once Ic Bus makes it available.

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What's wrong?

The rear exit door on 2008-2012 Ic Bus Ce, Fe, Fesb, and Be school buses is part of the bus emergency-exit system. The reflective tape around that door marks the exit so passengers, drivers, and responders can identify it in low light or during an evacuation. The tape is supposed to outline the rear exit clearly and meet the school bus emergency-exit marking requirement.

On affected buses, the reflective tape for the rear exit door was not fully completed during manufacturing. That leaves the exit marking incomplete, so the bus does not conform to the emergency-exit and window retention standard named in the recall. This is a marking defect, not a statement that the rear door latch, hinges, or release handle are broken.

There is no warning sign before failure. Owners and fleet operators can look for incomplete reflective tape around the rear exit door, but the recall applies by VIN, not by a visual check alone.

Who's affected?

Spans Be, Ce, Fe, and Fesb bus lines across the 2008-2012 model years, all tied to the body door structure.

2008 Ic Bus Ce body structure
2010 Ic Bus Fe body structure
2009 Ic Bus Ce body structure
2008 Ic Bus Fe body structure
2012 Ic Bus Fe body structure
Units affected70

A matching 2008-2012 Ic Bus Be, Ce, Fe, or Fesb bus does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

During an emergency, missing or insufficient rear door reflective tape makes the exit harder for emergency personnel to spot and access. That reduced conspicuity raises the occupant's risk of personal injury or death during an emergency. Schedule the inspection soon so the dealer can add reflective tape where needed. Repair will be free at any franchised Ic Bus dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2012 Ic Bus Ce, Fe, Fesb, or Be school bus is included in this recall.
  2. Contact a franchised Ic Bus dealer to ask whether the inspection and reflective-tape repair is open for your bus.
  3. Schedule the rear-exit-door reflective-tape repair that helps emergency personnel identify and access the exit during an emergency.
  4. Bring the recall notice if Ic Bus mailed one. If not, reference recall number 11V375 when you call.
  5. Keep the bus in service only after the dealer confirms the rear exit door has the required reflective tape.

What happens at the repair

Once the final dealer repair is available, an Ic Bus technician will inspect the rear exit door reflective tape on the affected school bus. If the tape was not completed, the technician adds the missing reflective tape so the rear emergency exit markings match the recall remedy. The dealer repair will be free once it opens. The safety recall began on August 3, 2011, but this page does not have a separate reimbursement plan for owners who already paid for related work.

Timeline

July 21, 2011 NHTSA published the recall
August 3, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V375?

Recall 11V375 covers 70 2008-2012 Ic Bus Ce, Fe, Fesb, and Be school buses with rear-exit-door reflective tape that was not fully completed. The buses do not meet the federal emergency-exit visibility standard, and dealers will inspect the buses and add reflective tape if needed.

What should I do if my 2008-2012 Ic Bus Ce, Fe, Fesb, or Be is on this recall?

Check your VIN to confirm your specific bus is included in recall 11V375. If it is, contact a franchised Ic Bus dealer and ask for the rear-exit-door reflective-tape inspection. Reference recall number 11V375 when you call. The dealer adds tape if needed.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to correct the safety noncompliance at no cost. For recall 11V375, an Ic Bus dealer inspects the rear exit door and adds reflective tape if needed, with parts and labor covered.

What is the safety risk?

The safety concern is rear-exit-door visibility during an emergency. If the rear door lacks the required reflective tape, emergency personnel have a harder time identifying and accessing that exit, which increases the risk of injury or death during an emergency.

When did the recall repair start?

The safety recall began on August 3, 2011. If your bus still has an open recall 11V375, call an Ic Bus dealer or the manufacturer at 1-800-448-7825 with the VIN and ask for the rear-exit-door reflective-tape inspection.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V375000
Ic Bus customer service1-800-448-7825
NHTSA recall #11V375
NHTSA recall # (full)11V375000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →