Recall 11V373 covers 354 2011 Genie TZ-34 and TZ-50 aerial work platforms and replacement motor controllers for fire risk. Repair is free at Genie dealers.
Genie is recalling 354 2011 TZ-34 and TZ-50 trailer mounted aerial work platform booms because a newly designed motor controller can fail. That failure can result in a fire, and the repair will be free through Genie once the remedy is available.
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What's wrong?
The motor controller on the 2011 Genie TZ-34 and TZ-50 trailer mounted aerial work platform is the electrical control unit that manages power to the boom's motor functions. When the operator uses the platform controls, the controller helps turn the electrical command into controlled motor movement. It is also the service replacement part listed for certain TMZ 34/19 and TMZ 50 units.
On the affected equipment, Genie used a newly designed motor controller component. The recall says that controller can fail. If it stops working, the boom's powered functions no longer respond as intended, which prevents normal control of the equipment.
There is no warning sign before failure. An owner or operator should not expect a noise, light, or gradual change to confirm the problem before the motor controller quits working.
Who's affected?
Covers the TZ-50 and TZ-34 trailer-mounted lifts plus replacement Motor Controller equipment, all tied to the same electrical component.
| 2011 Genie TZ-50 | Electrical |
|---|---|
| Genie Motor Controller | Electrical |
| 2011 Genie TZ-34 | Electrical |
| Units affected | 354 |
Year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle or equipment is included.
What's the safety risk?
Motor controller failure can result in a fire. If your VIN or unit is included, limit use, keep people away from the equipment while arranging service, and schedule the recall repair soon. Repair will be free at any franchised Genie dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Genie TZ-50, Motor Controller, or TZ-34 is included in this recall.
- Call Genie service at 1-800-536-1800 to confirm the current free repair path before scheduling service.
- Reference recall number 11V373 when you call, and keep any Genie owner letter with your service paperwork.
- Schedule the motor-controller repair that fixes the failure-prone controller tied to fire risk.
- Keep the aerial work platform out of service until Genie confirms the repair is complete.
What happens at the repair
At the dealer, a Genie technician handles the recall repair for the affected TZ-34 and TZ-50 trailer-mounted aerial work platform booms and related motor controller service parts. The source record does not name a replacement part or procedure, so the service desk should confirm the exact Genie repair instruction for the unit or motor controller installed. The dealer repair is free under the recall. For scheduling or repair-file questions, contact Genie's service department at 1-800-536-1800 or ask the Genie dealer to verify the campaign by serial number before work begins.
Timeline
| July 21, 2011 | NHTSA published the recall |
|---|---|
| August 2, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V373?
Recall 11V373 covers 354 Genie TZ-34 and TZ-50 trailer mounted aerial work platform booms, plus certain replacement motor controller parts and kits. The motor controller can fail, and that failure can result in a fire. Genie dealers will repair the equipment for free.
What should I do if my 2011 Genie TZ-50 or TZ-34 is on this recall?
Check your VIN or equipment identifier to confirm your specific Genie unit is included in recall 11V373. If it is, contact a Genie dealer or Genie service at 1-800-536-1800 to arrange the free motor controller repair. Reference recall number 11V373 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Genie says dealers will repair the affected equipment free of charge. Parts and labor are covered for included TZ-34, TZ-50, and listed motor controller service parts.
What is the safety risk?
The listed safety risk is fire if the motor controller fails. Stop using any included aerial work platform until a Genie dealer completes the free repair. If the unit has a replacement motor controller, part number 96769, or kit 99854, confirm whether that service part is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V373000 |
|---|---|
| Genie customer service | 1-800-536-1800 |
| NHTSA recall # | 11V373 |
| NHTSA recall # (full) | 11V373000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →