Recall 11V368 covers 340 2011-2012 Ic Bus Re and Ce school buses for missing floor-channel reinforcements. Repair is free at any franchised Ic Bus dealer.
Ic Bus is recalling 340 2011-2012 Ce and Re school buses because floor channel reinforcements were missing or installed incorrectly. The buses fail to meet school bus seating crash-protection requirements, which increases the risk of rearward ejection, injury, or death in a crash; the dealer repair will be free once available.
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What's wrong?
The floor channel reinforcements on 2011-2012 Ic Bus Re and Ce school buses are structural pieces built into the bus floor around the passenger seating area. They help the floor and seat mounting structure hold their shape when force is applied to the seat backs from behind. That structure matters because school bus seats are part of the passenger protection system, not just a place to sit.
On the recalled buses, those reinforcements were left out or installed incorrectly during manufacturing. Without the correct reinforcement in the floor, the seat back structure does not meet the rear force and displacement requirements for school bus passenger seating and crash protection. In a crash load, the seat back and floor area can move more than the standard allows.
There is no warning sign before failure. A driver or fleet mechanic should not expect a light, sound, or handling change to point to this structural issue.
Who's affected?
Covers the Re and Ce bus lines across the 2011 and 2012 model years, both tied to body structure.
| 2012 Ic Bus Re | body structure |
|---|---|
| 2011 Ic Bus Re | body structure |
| 2011 Ic Bus Ce | body structure |
| 2012 Ic Bus Ce | body structure |
| Units affected | 340 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
This seat noncompliance increases the passenger's risk of rearward ejection from the seat in a crash, with risk of injury or death. Confirm your VIN, keep passengers properly seated and belted, and arrange the recall repair when it is available. Repair will be free at any franchised Ic Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Ic Bus Re or Ce school bus is included in this recall.
- Use the Ic Bus owner letter mailed September 12, 2011, or reference recall number 11V368 when you call.
- Contact a franchised Ic Bus dealer to ask about the free floor-channel reinforcement repair that brings the passenger seating structure into compliance.
- Keep the bus out of passenger service until the dealer confirms the reinforcement repair is complete.
What happens at the repair
At the dealer, an Ic Bus technician repairs the school bus floor channel reinforcement issue covered by recall 11V368. The recall remedy does not give a more detailed procedure, but it states that the bus repair is free of charge. Ask the service desk what reinforcement work will be performed and confirm that the repair is complete before the bus returns to passenger service.
Timeline
| July 22, 2011 | NHTSA published the recall |
|---|---|
| September 12, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V368?
Recall 11V368 covers 340 2011-2012 Ic Bus Re and Ce school buses built without floor channel reinforcements or with those reinforcements installed incorrectly. The buses do not meet FMVSS No. 222 seat back rear force and displacement requirements. Ic Bus dealers will repair the buses for free.
What should I do if my 2011-2012 Ic Bus Re or Ce is on this recall?
Check your VIN to confirm your specific school bus is included in recall 11V368. If it is, contact a franchised Ic Bus dealer to schedule the floor channel reinforcement repair. Reference recall number 11V368 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects and noncompliances at no cost, and Navistar's remedy for recall 11V368 says dealers will repair the buses free of charge. Parts and labor are covered at a franchised Ic Bus dealer.
What is the safety risk in recall 11V368?
The risk is tied to passenger seating protection in a crash. Because the floor channel reinforcements are missing or installed incorrectly, the bus does not meet the seat back rear force and displacement standard. Recall 11V368 states this increases the risk of rearward ejection from the seat, injury, or death in a crash.
What if I bought this Ic Bus school bus used?
The free repair still applies. Recalls follow the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011-2012 Ic Bus Re or Ce is included in recall 11V368, then call a franchised Ic Bus dealer with the recall number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V368000 |
|---|---|
| Ic Bus customer service | 1-800-448-7825 |
| NHTSA recall # | 11V368 |
| NHTSA recall # (full) | 11V368000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →