Recall 11V365 affects 431 2011-2012 Ic Bus Re buses for a battery cable routing defect. Repair is free at any franchised Ic Bus dealer.
Ic Bus is recalling 431 2011-2012 Re school buses under recall 11V365 because the positive battery cable can rub against the hydraulic cooler reservoir mounting bracket and create an electrical short. An electrical short can start a fire, with risk of property damage, personal injury, or death; the Ic Bus dealer repair will be free once available.
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What's wrong?
The positive battery cable on 2011-2012 Ic Bus Re school buses carries power from the battery to the bus's electrical system. Its outer insulation keeps that electrical current inside the cable and away from nearby metal brackets, fluid reservoirs, and body parts.
In NHTSA campaign 11V365, the cable is positioned where it rubs against the hydraulic cooler reservoir mounting bracket. That bracket supports the reservoir for the hydraulic cooling system. As the bus moves and vibrates, repeated contact wears through the cable insulation. Once the conductor is exposed, it can touch the bracket and create an electrical short.
There is no warning sign before failure. The cable damage is hidden in the mounting area, so an owner or driver should not expect a dashboard warning before the short happens.
Who's affected?
The scope is narrow: Re buses from 2011 and 2012, with the same battery cable component named for both years.
| 2012 Ic Bus Re | battery |
|---|---|
| 2011 Ic Bus Re | battery |
| Units affected | 431 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An electrical short can start a fire. A fire can lead to property damage, personal injury, or death. If your VIN is included, schedule the recall repair promptly and ask the dealer whether the bus should remain parked until service. Repair will be free at any franchised Ic Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Ic Bus Re is included in this recall.
- Contact a franchised Ic Bus dealer to confirm the free recall repair for the battery cable that rubs the hydraulic cooler reservoir bracket.
- Reference recall number 11V365 when you call the dealer.
- Bring the recall notice if Ic Bus mailed one, plus any service records for prior related battery-cable work.
- Park away from structures until the dealer checks and repairs the battery cable.
What happens at the repair
For campaign 11V365, the repair path is a free dealer repair for the affected bus. At the dealer, an Ic Bus technician addresses the positive battery cable at the hydraulic cooler reservoir mounting bracket, so the cable no longer rubs the bracket and creates an electrical short risk. The current remedy status is not listed here, so confirm the repair opening with the dealer before scheduling. Parts and labor are covered under the recall once the repair is available.
Timeline
| July 21, 2011 | NHTSA published the recall |
|---|---|
| January 23, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 11V365?
Recall 11V365 covers 431 2011-2012 Ic Bus Re school buses with a positive battery cable that can rub against the hydraulic cooler reservoir mounting bracket. That contact can cause an electrical short and fire. Ic Bus dealers repair the buses for free.
What should I do if my 2011-2012 Ic Bus Re is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V365. If it is, contact a franchised Ic Bus dealer to schedule the battery-cable repair. Reference recall number 11V365 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ic Bus dealers repair the affected battery cable free of charge. The recall repair began during January 2012.
What is the safety risk in recall 11V365?
The safety risk is fire. The positive battery cable can rub on the hydraulic cooler reservoir mounting bracket, which can create an electrical short. Ic Bus reports that the short can cause a fire resulting in property damage, personal injury, or death.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V365000 |
|---|---|
| Ic Bus customer service | 1-800-448-7825 |
| NHTSA recall # | 11V365 |
| NHTSA recall # (full) | 11V365000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →