Recall 11V364 affects 185 2009-2011 Volvo Bus 9700 motor coaches for loose fuse-box nuts. Repair is free at any franchised Volvo Bus dealer.
Volvo Bus is recalling 185 2009-2011 9700 motor coaches because the front and rear fuse box connection nuts can be poorly tightened. Loose connections can interrupt electrical power, stall the engine without warning, or overheat and lead to a fire; the Volvo Bus dealer repair will be free once available.
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What's wrong?
The front and rear fuse boxes on 2009-2011 Volvo Bus 9700 motor coaches distribute electrical power to protected circuits around the coach. Each fuse protects a circuit by opening when current rises past its safe limit. The connection nuts hold the power feeds tight so current flows through a stable contact point.
On affected coaches, the nuts on some front and rear fuse box connections were not tightened properly during assembly. A loose connection raises electrical resistance at the terminal. That resistance creates heat and intermittent contact, which can interrupt power to the circuits served by the fuse box and damage the connection.
There is no warning sign before failure. If electrical functions cut out, flicker, or smell hot near a fuse box, treat the coach as needing inspection before further service.
Who's affected?
| 2009 Volvo Bus 9700 | wiring |
|---|---|
| 2010 Volvo Bus 9700 | wiring |
| 2011 Volvo Bus 9700 | wiring |
| Units affected | 185 |
A matching model year does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An interrupted electrical supply can stall the engine without warning. Loose fuse box connections can also overheat and lead to a fire. If the engine stalls, move out of traffic if safe and call the dealer before driving again. Repair will be free at any franchised Volvo Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2011 Volvo Bus 9700 is included in this recall.
- Contact a franchised Volvo Bus dealer and ask whether recall number 11V364 is open for the free fuse-box inspection and repair.
- Bring the recall notice if Volvo Bus mailed one, or give the dealer recall number 11V364 when you call.
- Tell the service desk the fuse-box connections need inspection because loose connections can interrupt electrical power, stall the engine without warning, or overheat.
- Avoid long trips until the fuse-box inspection is complete.
What happens at the repair
At the dealer, a Volvo Bus technician inspects the fuse box, including the front and rear fuse box connections, for loose or poorly tightened nuts. The technician then completes the needed repairs so the electrical connections are secured. The recall filing states that this repair campaign began on July 25, 2011, and the inspection and related repairs are covered at no charge. If a service desk cannot find the repair in its system, give them recall 11V364 and ask for the fuse box inspection procedure.
Timeline
| July 18, 2011 | NHTSA published the recall |
|---|---|
| July 25, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V364?
Recall 11V364 covers 185 2009-2011 Volvo Bus 9700 motor coaches with loose front and rear fuse box connections. NHTSA campaign 11V364 says the loose connections can interrupt electrical supply, stall the engine without warning, or create excessive heat leading to fire. Dealers inspect and repair the fuse box for free.
What should I do if my 2009-2011 Volvo Bus 9700 is on this recall?
Check your VIN to confirm your specific motor coach is included in recall 11V364. If it is, contact a franchised Volvo Bus dealer to schedule the fuse box inspection and repair. Reference recall number 11V364 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V364, dealers inspect the front and rear fuse box connections and perform the needed repairs free of charge.
What is the safety risk?
The safety risk is engine stall or fire. NHTSA campaign 11V364 says loose fuse box connections can interrupt electrical supply and stall the engine without warning. The same loose connections can create excessive heat leading to fire. The repair path is a free dealer inspection and repair.
What warning signs should I watch for?
There is no warning sign before the engine stall described in recall 11V364. The NHTSA filing says the electrical supply interruption can cause the engine to stall without warning. Confirm your VIN, then arrange the free fuse box inspection and repair with a Volvo Bus dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V364000 |
|---|---|
| Volvo Bus customer service | 1-866-870-2046 |
| NHTSA recall # | 11V364 |
| NHTSA recall # (full) | 11V364000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →