Recall 11V357 affects 80 2010-2011 E-One Tradition, Cyclone Ii and Typhoon fire vehicles for under-torqued door-handle bracket fasteners. Repair is free through E-One service centers.
E-One is recalling 80 2010-2011 Tradition, Cyclone Ii, and Typhoon fire fighting vehicles because the cab door handle mounting bracket fasteners were not tightened to the proper torque. The defect can let a door open without warning during a crash, which creates a risk that people or objects fall from the vehicle; the E-One dealer repair will be free once available.
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What's wrong?
The cab door latch system on 2010-2011 E-One Tradition, Cyclone Ii, and Typhoon fire fighting vehicles is supposed to hold each cab door closed and let the outside handle release it only when pulled. The outside handle mount bracket is the support behind the handle that keeps the handle hardware aligned with the latch.
On affected vehicles, the TriMark cab door mount bracket fasteners for part numbers 28141-01 and 28142-01 were not tightened to the required torque, which means the required clamping force was not set. If that bracket rotates out of position, the outside handle and latch hardware no longer line up as designed. The door system then does not meet the federal door-lock and door-retention standard referenced in recall 11V357.
There is no warning sign before failure. An owner or crew member is not given a clear sound, light, or dashboard message that shows the bracket has moved out of position.
Who's affected?
Spans the Tradition, Cyclone Ii, and Typhoon across the 2010-2011 model years, all with the same door latch component.
| 2011 E-One Tradition | Latch |
|---|---|
| 2011 E-One Cyclone Ii | Latch |
| 2010 E-One Cyclone Ii | Latch |
| 2011 E-One Typhoon | Latch |
| 2010 E-One Tradition | Latch |
| 2010 E-One Typhoon | Latch |
| Units affected | 80 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A door that does not stay closed can open without warning during a crash. People or loose objects can fall from the vehicle and cause injury. There is no listed warning sign before the door opens, so confirm your VIN and schedule recall service promptly. Repair will be free at any franchised E-One dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 E-One Tradition, Cyclone Ii, or Typhoon is included in this recall.
- Contact an E-One service center or TriMark for current repair instructions, since owner notices began on July 22, 2011.
- Schedule the free door-handle mount bracket repair that keeps the cab door latch hardware in position.
- Bring the recall notice if you have it. If not, reference recall number 11V357 when you call.
- Avoid carrying loose objects near the cab doors until the repair is complete, because an affected door can open during a crash.
What happens at the repair
The repair path is through E-One service centers or TriMark personnel. They inspect the cab door handle mount bracket hardware and correct the fastener torque so the outside door handle mount bracket stays in position. E-One says the repair is performed free of charge. The safety recall began on July 22, 2011, but the VIN still decides whether a specific Tradition, Cyclone Ii, or Typhoon fire fighting vehicle is included.
Timeline
| July 13, 2011 | NHTSA published the recall |
|---|---|
| July 22, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V357?
Recall 11V357 covers 80 2010-2011 E-One Tradition, Cyclone Ii, and Typhoon fire fighting vehicles with TriMark cab door mount brackets. If the bracket fasteners lack proper torque, the outside door handle mount bracket can rotate out of position and affect door retention.
What should I do if my 2010-2011 E-One Tradition, Cyclone Ii, or Typhoon is on this recall?
Check your VIN to confirm your specific fire fighting vehicle is included in recall 11V357. If it is, contact an E-One service center and reference recall number 11V357. E-One service centers or TriMark personnel perform the repair free of charge.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and the recall remedy says repairs are performed free of charge. E-One service centers or TriMark personnel handle the cab door bracket repair as needed.
What is the safety risk?
The safety risk is that the affected cab door does not stay closed during a crash. The official consequence says people or objects can fall from the vehicle, resulting in injury. Confirm the VIN, then arrange the free repair through an E-One service center.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V357000 |
|---|---|
| E-One customer service | 1-641-394-1095 |
| NHTSA recall # | 11V357 |
| NHTSA recall # (full) | 11V357000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →