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Campaign 11V350 Posted July 6, 2011 242,780 units

2003-2011 Ram 1500-3500 Recall 11V350: Tie Rod Fracture

Recall 11V350 affects 242,780 2003-2011 Ram 1500, 2500, and 3500 trucks for a tie rod fracture. Repair is free at any franchised Ram dealer.

Ram recall 11V350 covers 242,780 2003-2011 Ram 2500, Ram 3500, and Ram 1500 trucks because the left tie rod ball stud can fracture during tight, low-speed turns. A fractured stud can cause loss of directional stability in the left front wheel and increase crash risk; the Ram dealer repair will be free once available.

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What's wrong?

The tie rod assembly is part of the steering linkage on affected 2003-2011 Ram trucks. It connects the steering system to the front wheels so the wheels turn when you move the steering wheel. The ball stud in that linkage is a pivot point, allowing the joint to move while still holding the steering connection together.

In this recall, the left tie rod ball stud can fracture. The filing says this tends to happen during low speed parking lot maneuvers, especially when the driver is making a tight turn. If the stud breaks, that steering connection no longer works as designed.

There is no warning sign before failure. The recall filing does not list a dashboard light, noise, or steering feel change that reliably appears before the tie rod ball stud fractures.

Who's affected?

Spans Ram 1500, 2500, and 3500 truck lines across 2003-2011, all tied to the tie rod steering linkage.

2010 Ram 2500 tie rod (steering linkage)
2011 Dodge Ram 2500 tie rod (steering linkage)
2003 Dodge Ram 3500 tie rod (steering linkage)
2008 Dodge Ram 2500 tie rod (steering linkage)
2004 Dodge Ram 2500 tie rod (steering linkage)
Units affected242,780

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.

What's the safety risk?

A misoriented left outer tie rod can let the left front wheel lose directional stability, increasing crash risk. Drive cautiously and schedule the dealer inspection soon. The dealer will inspect the tie rod ends and replace the left outer tie rod as needed. Repair will be free at any franchised Ram dealer once available.

What should I do?

  1. Check your VIN to confirm your 2003-2011 Ram vehicle is included in this recall.
  2. Contact a franchised Ram dealer for recall instructions and ask when the free tie-rod inspection and repair can be completed.
  3. Schedule the tie-rod inspection, left outer tie-rod replacement if needed, and front-end toe alignment that addresses the fracture risk in the left tie-rod ball stud.
  4. Bring the recall notice if Ram has mailed one. If not, reference recall number 11V350 when you call.
  5. Call Ram customer service at 1-800-853-1403 with questions about this recall.
  6. Drive cautiously until the repair is complete. Avoid tight low-speed turns when practical.

What happens at the repair

At the dealer, a Ram technician inspects the tie rod ends to confirm their orientation. If the left outer tie rod is affected, the technician replaces it and performs a front end toe alignment when the alignment check shows it is needed. The recall work is free, including parts and labor. Chrysler's source remedy says the safety recall began on October 3, 2011, so ask the Ram service desk to look up campaign 11V350 for your VIN and confirm the repair status before the appointment.

Timeline

July 6, 2011 NHTSA published the recall
October 3, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V350?

Recall 11V350 covers 242,780 2003-2011 Ram trucks with a left tie rod ball stud or replacement tie rod assembly that can fracture. Loss of directional stability at the left front wheel raises crash risk. Ram dealers inspect the tie rod ends, replace parts as needed, and align the front end for free.

What should I do if my 2003-2011 Ram 2500, Ram 3500, or Ram 1500 is on this recall?

Check your VIN to confirm your specific truck is included in recall 11V350. If it is, contact a franchised Ram dealer and ask for the tie rod inspection, left outer tie rod replacement if required, and front end toe alignment. The recall repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V350, the dealer inspects the tie rod ends, replaces the left outer tie rod when required, and performs the front end toe alignment as needed free of charge.

What is the safety risk in recall 11V350?

The safety risk is loss of directional stability at the left front wheel. The left tie rod ball stud can fracture, especially during low-speed tight turns such as parking lot maneuvers. That steering failure raises crash risk, so confirm your VIN and complete the free dealer repair.

What if I bought my Ram truck used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your truck is included, then call a franchised Ram dealer and reference recall 11V350 when scheduling the tie rod inspection and repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V350000
Ram customer service1-800-853-1403
NHTSA recall #11V350
NHTSA recall # (full)11V350000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →